Do you want to help people?, to make a difference to peoples lives? Become a Team leader with Upward Care one of the leading social care providers in the West Midlands, Join our passionate and committed staff team in Walsall to provide high quality care to vulnerable people in their own homes.
Applying for this role is straight forward Scroll down and click on Apply to be considered for this position.
MAIN RESPONSIBILITES, TASKS & DUTIES
Leadership
Provide leadership to the team acting as a positive role model at all times.
Manage rotas on a daily basis.
Direct the staff on shift, ensuring staff give support that follows individuals care plans and daily support plans.
Provide effective supervision to the Support Workers on your team.
Provide on call cover as arranged by the Registered Manager, working within on call guidance.
Ensure good team working.
Motivate, support and mentor the staff when needed.
At each shift ensure staff complete all necessary paperwork to an acceptable standard and sign off.
Audit systems and records within the service to ensure compliance with policy and regulations.
Set SMART targets for staff and tenants.
Resolve conflict.
Solve problems and report the action taken to the registered manager.
Support
Support the development of person-centred planning, ensuring care tasks are carried out in line with the needs, wishes and preferences of the individual
Contribute to / attend reviews and multi-disciplinary meetings.
Support staff who are assisting tenants with regards to decision making and lifestyle choices enabling them to take control of their own lives, increasing independence.
Develop positive relationships with tenants family and carers.
Organise and support tenants holidays in line with the policy.
Performance and Development
Maintain confidentiality.
Enter actively into the appraisal process.
Identify staff training needs
Manage staff absence
Attend training on a regular basis to ensure that all mandatory training and development needs are met in line with company requirements.
Policy
Work in line with the companys Adult Protection and Prevention of Abuse Policy and Whistle Blowing Policy to ensure that people are kept safe at all times.
At all times to work within equal opportunities policy and procedure.
Ensure risk assessments are actioned as necessary, in line with policies and procedures.
To be flexible and responsive at all times to meet the changing needs of the service and the service users.
Monitor administration of medication in line with the policy and the individuals care plans.
Finance
Support people to manage their resources and finances.
To ensure that all receipts, change and any accompanying paperwork are completed properly on each shift.
General
You will be required to work flexibly to meet the needs of the service, this includes covering shifts at weekends, bank holidays and sleep ins.
Ensure work is recorded accurately and appropriately in compliance with the company requirements and that records made and personal information used are in compliance with the Data Protection Act and the standards of information governance.
This job description is not exhaustive and there may be times you will be required to undertake other duties in order to meet the needs of the people living in the home or the service. xsngvjr
Qualifications
NVQ 3
Experience
3 years experience of working with vulnerable people
Experience of leading a shift
Experience of working with people with a learning disability
Knowledge
Equal Opportunities
Health and Safety
The needs of Adults with Learning Disabilities
CQC regulations
Medication administration
Current Legislation relating to Adults with Learning Disabilities
Person Centred Planning.
Safeguarding Adults
Skills/Qualities
Flexible
Literate and Numerate
Positive, Creative and Dynamic
Good communication skills
Basic IT skills
Home Based Skills e.g., household chores, cooking, budgeting etc.
Job Types: Full-time, Permanent
Work Location: In person