Reactive Maintenance Coordinator Location: Bromley Salary: £26,000 – £30,000 DOE Hill McGlynn Recruitment are delighted to be working with a well-established property maintenance contractor to recruit a Reactive Maintenance Coordinator, based out of their busy Bromley office. This is a fantastic opportunity for an organised and proactive individual who thrives in a fast-paced environment, coordinating a high volume of reactive maintenance jobs across multiple trades and property types. The Role You’ll be the key link between customers and engineers, managing and prioritising incoming maintenance requests – up to 2,000 call-outs a month – ensuring the right tradesperson is sent to the right job at the right time. Duties include: * Logging and scheduling reactive maintenance call-outs for domestic and commercial properties * Allocating jobs to engineers including Gas Engineers, Plumbers, Electricians, Roofers, and AC/HVAC Engineers * Responding to emergency call-outs and prioritising urgent repairs * Coordinating daily workloads and ensuring SLAs and client expectations are met * Liaising with customers and engineers to provide updates on job progress * Maintaining accurate records and job documentation in the internal system About You * Previous experience in a helpdesk, scheduling, or coordination role within maintenance, repairs, or facilities management preferred * Excellent organisational and communication skills * Ability to multitask and work under pressure in a fast-moving environment * Strong IT skills and familiarity with scheduling software or CRM systems * A team player with a proactive, customer-focused attitude What’s on Offer * Competitive salary of £26,000 – £30,000 DOE * Opportunity to join a friendly and supportive office team * Full-time, permanent position with excellent progression opportunities If you’re a confident communicator who enjoys solving problems and coordinating people in a fast-paced environment, this is a great opportunity to join a growing business at the heart of their operations. Please apply today by submitting your CV