Location -Guildford Outskirts
Our client is seeking a Sales Administration professional to cover maternity leave within a busy and collaborative team.
You will support customers and internal sales stakeholders to ensure orders are processed efficiently, enquiries are handled professionally, and day-to-day operations run smoothly.
Please note - This role is fully office based.
Key Responsibilities
* Process customer orders accurately and efficiently
* Handle incoming calls and emails, delivering a high level of customer service
* Provide clear information on products, pricing, stock availability, and delivery times
* Proactively communicate order updates and resolve issues promptly
* Identify and address potential problems before they escalate
* Provide administrative support to the wider sales team
* Carry out general administrative duties, including backlog reporting and goods-in reporting
Skills & Experience
* Experience in sales administration, order processing, or customer service
* Strong written and verbal communication skills
* Highly organised with strong attention to detail
* Competent in Microsoft Office and familiar with ERP systems
* Ability to prioritise workload and remain calm under pressure