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Senior quality assurance and learning co-ordinator

Permanent
Tees, Esk and Wear Valleys NHS Foundation Trust
Posted: 3 April
Offer description

Job summary

An exciting opportunity has arisen for a highly motivated and experienced professional to work within the Clinical Audit and Effectiveness Team. The post holder will work within the Directorate of Nursing and Governance and support the implementation of the Quality Assurance agenda by facilitating the development and implementation of the Trust clinical audit and effectiveness agenda. This is a busy Team and the post holder must have previous involvement in facilitating service change, be well organised and have an ability to work consistently with enthusiasm.

You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role.

Main duties of the job

The key responsibilities of the post is supporting and enhancing the profile of Trust wide learning and clinical effectiveness within the Trust. They will have Key involvement in the development and delivery of the Trust prioritised Quality Assurance Programmes. Key involvement in the development and monitoring of the Trust wide Organisational Learning Group and any associated improvement plans. They will be responsible for providing specialist clinical effectiveness advice, awareness and training (via in house training) to healthcare professionals, with the aim of improving the quality of clinical care for patients. They will be involved in the collection, collation and analysis of any learning activity, this could include clinical effectiveness data and learning from serious incidents. They will be responsible for communicating and tracking both clinical effectiveness findings and learning orally and in writing to multidisciplinary audiences.

About us

We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.

From education and prevention, to crisis and specialist care --our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.

We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.

We're committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.

We won't rest until everyone in our region has the mental health care they need, to lead their best possible life.

Details

Date posted

27 March 2026

Pay scheme

Agenda for change

Band

Band 5

Salary

£31,049 to £37,796 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

346-CORP-018-26-A

Job locations

Tarncroft, Lanchester Road Hospital

Lanchester Road

Durham

DH1 5RD


Job description

Job responsibilities

Due to the nature of the role it is essential that applicants are able to travel independently across the locality and have access to a suitable vehicle for business purposes. If necessary, adjustments can be considered in accordance with the Equality Act 2010.

Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.

Person Specification

Skills

Essential

1. Able to use data sampling and data collection methods
2. Data analysis to complete frequencies, distributions and percentages and display these as graphs and charts
3. Able to apply systematic decision-making whilst reviewing complex and, occasionally conflicting information from a number of sources
4. Able to impart difficult / complex information to a wide audience
5. Capacity to work confidently and competently with complex computerised datasets
6. Standard level of keyboard skills that include the ability to enter information accurately.
7. Strong project management skills
8. Working to tight deadlines and able to work autonomously
9. Good organisational skills with the ability to plan and execute a number of overlapping projects
10. Good time management and prioritisation skills with the ability to plan ahead to meet tight deadlines without compromising standards
11. Positive attitude and flexible approach to working; able to re-organise tasks as appropriate in response to changing demands
12. Able to arrange meetings/events and co-ordinate attendance
13. Able to communicate clearly and professionally with a wide range of people including hospital staff, clinicians and consultants
14. Able to summarise information whilst retaining meaning
15. Good oral communication skills including professional telephone manner and informal and formal presentation skills
16. Able to use tact and diplomacy in communicating information
17. Able to persuade and influence others to contribute in projects
18. Able to work independently whilst remaining a cohesive team member
19. Able to complete tasks with good attention to detail and to a high level of accuracy
20. Able to deal confidentially with personal and sensitive information.
21. Able to adhere to set guidelines and procedures

Knowledge

Essential

22. Awareness of the assurance processes around clinical effectiveness, clinical audit, patient safety, patient experience
23. Advanced level of MS Word, Excel, PowerPoint, Internet, Email and Outlook

Desirable

24. Knowledge of Integrated Governance

Qualifications

Essential

25. Degree in relevant subject area or comparable experience

Desirable

26. Proven qualification in Clinical Audit

Experience

Essential

27. Proven experience working in a clinical effectiveness role or related healthcare role

Desirable

28. A minimum of 3 years' experience working in a clinical audit and/ or clinical effectiveness role

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