Staffordshire County Council's Business Support teams play a key role in ensuring our Children’s Services run smoothly and enable frontline colleagues to deliver for children and families. We are seeking a 37‑hour full‑time experienced Business Support Team Leader.
This post is based at our South Staffs District office, within the South Staffs District Council Offices, Wolverhampton Rd, Codsall.
You will be predominantly office‑based, with some home working arranged on a rota basis depending on service demands.
Main Responsibilities
* Coordinate and manage the delivery of business support services, ensuring the efficient use of staff and resources to meet the business needs of frontline services.
* Develop a detailed knowledge and understanding of the different operational services and teams they are supporting.
* Undertake high‑level, complex business support activities to improve the efficiency and effectiveness of our business support offer, aiming to improve outcomes for children and families.
The Ideal Candidate
* Be responsible for day‑to‑day management of district‑based business support staff, coordinating the deployment of staff and work required to meet the needs of the service.
* Support, and where appropriate, manage the recruitment, induction and training of business support staff.
* Be responsible for the performance management and development of the team and individuals, including 1:1 conversations and the application of HR policies and processes.
* Undertake a full range of financial management processes in accordance with financial regulations, including budget monitoring, managing assigned budgets, cash handling, purchase card use, authorising transactions and providing advice and support to district‑based staff.
* Be responsible for the operation of the district Agency account in accordance with financial regulations.
* Contribute to the development and delivery of the team plan.
* Provide support and advice to managers and staff on a range of services, policies and processes.
* Be responsible for the maintenance of the fabric of the building, its furniture and equipment in liaison with appropriate managers and the Property Surveyor.
* Take a lead, on a day‑to‑day basis, for the maintenance of Fire and Health Safety standards in accordance with legislation and County Council policies, and promote good housekeeping, including induction training for all staff.
* Promote the digital agenda and innovative applications at a district level.
* Assist in the development of appropriate systems and business processes and maintain knowledge of legislation, policies, guidance, processes and best practice relating to appropriate service areas.
Interviews will be held week commencing 26th May 2026.
We encourage applications from all backgrounds, including those who may not meet all listed requirements, as we value transferable skills and experience. For an informal chat about the role, contact jacquie.clifford@staffordshire.gov.uk.
Staffordshire County Council is an equal opportunities organisation and Disability Confident employer.
As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers, we offer a guaranteed interview as long as your application meets the minimum criteria for the post.
In addition to your salary, you will have access to our rewards and benefits.
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