Based in Oldham
The Role
As Aftersales Manager, you’ll own the service and maintenance side of renewable energy installations, where you will be leading engineers, coordinating field operations, and making sure customers get fast, reliable support long after install.
What You’ll Be Doing 🔧
* Lead, motivate, and manage a team of field engineers and support staff
* Run all service and maintenance activities, from planned servicing to breakdown repairs
* Be the main point of contact for customers; clear comms, quick solutions
* Coordinate field service schedules and dispatch engineers to site
* Track performance, service efficiency, and customer satisfaction
* Keep service records, costs, and reporting accurate and compliant
* Drive a strong health & safety culture across all service activities
* Manage the service budget and continuously improve how things are done
What You’ll Bring 🚀
* Proven experience in service or aftersales management
* Strong technical background in renewables, generators, or heavy equipment
* Confident people leader who knows how to get the best from a team
* Customer-focused with excellent communication skills
* Organised, adaptable, and comfortable in a fast-moving environment
* Solid knowledge of health & safety requirements
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