E-Retail Manager
London-Based | Full-Time | L’OBJET
Salary Range: from £45,000 to £50,000
Start Date: ASAP
About L’OBJET
L’OBJET is a global luxury house at the intersection of design, craftsmanship, and scent. With a strong international footprint across retail, wholesale, hospitality, and fragrance, we are accelerating our digital presence on key multi-brand e-commerce platforms worldwide.
To support this growth, L’OBJET is seeking an E-Retail Manager to lead with account management, campaign execution, product content accuracy, performance reporting, and day-to-day coordination across partners such as Net-A-Porter, Mr Porter, Ounass, MyTheresa, Artedona, Frankbros, Matches and additional luxury marketplaces.
Role Overview
This role manages e-retail partners by leading 1) Commercial Support 2) Digital Activation 3) Performance Reporting. The ideal candidate is analytical, insight-driven, and motivated by the world of luxury digital retail.
Key Responsibilities
1) Sell-In, Order Management & Commercial Support
* Manage the buying cycle by sharing line sheets, pricing, MOQ details, and maintaining forecast files.
* Collect and validate purchase orders, ensuring correct SKU selection and assortment compliance.
* Manage internally to confirm stock availability, substitutions, and client-requested changes.
* Track orders through to delivery in collaboration with customer service, including shipment status, delays, and backorders.
* Ensure launch readiness ahead of go-live dates (product delivery, assets, pricing, merchandising guidelines).
* Monitor sell-out performance, stock levels, rankings, reviews, and competitor assortments.
* Manage planners with insights on reorders, curated assortments, and visibility or growth initiatives.
* Identify opportunities to improve product discoverability through search, categorization, and merchandising.
2) Digital Content & E-Retail Activations
* Manage the execution of digital activations across e-retail partners.
* Ensure product content (imagery, copy, assets) meets brand and partner guidelines.
* Manage onboarding new products, collections, and seasonal refreshes.
* Manage updates to brand pages, enhanced content, and storytelling modules.
* Maintain visibility of e-retail activations within the global marketing calendar and report on performance.
3) Performance Reporting & Cross-Functional Coordination
* Track key e-retail KPIs (traffic, conversion, add-to-cart, returns, rankings).
* Monitor pricing, stock levels, and content consistency across partners.
* Manage preparing monthly performance summaries and internal presentations.
* Coordinate with planning, content, marketing, and customer service teams to support launches and campaigns.
Candidate Profile
Experience & Background
* Minimum 6-7 years of experience in account management and / or e-Retail within luxury, premium, or design-led brands.
* Experience working with multi-brand e-commerce platforms or digital marketing.
* Comfortable working with data and performance metrics.
Skills
* Strong grasp of market trends and the evolving digital retail environment.
* Meticulous and comfortable with autonomy.
* Clear communication skills and ability to collaborate cross-functionally.
* Analytical mindset; proficient in Excel.
* Negotiation Skills.
Mindset
* Luxury sensibility: interest in home décor or design-led brands is beneficial.
* Proactive, organized, and motivated to grow with the business.
* Balances brand elevation with commercial awareness.
* Enjoy working in an international, creative environment.
What L’OBJET Offers
* A formative role supporting the brand’s digital presence and wholesale growth.
* Exposure to leadership and cross-function teams in an international environment.
* Close collaboration with global e-retail partners and luxury marketplace operations.
* Opportunity to grow within a brand defined by craftsmanship and refined aesthetic excellence.
* Annual bonus opportunity (5% based on performance).
* Annual assessment and development process.
Please send a copy of your application and CV to careers@l-objet.com