Job Title: Sales Manager Location: Boundary Outlet, Colne Hours: 40 hours a week working 5 days out of 7 About Us: Boundary Outlet is a leading retail destination offering high-quality brands at outlet prices. We pride ourselves on delivering exceptional customer experiences while driving sales and business performance. We’re looking for a dynamic and results-driven Sales Manager to lead our sales team and ensure our targets are exceeded. Role Overview: As a Sales Manager, you’ll be responsible for overseeing all aspects of the store’s sales operations. You’ll lead, coach, and motivate the team to deliver outstanding service, drive revenue, and ensure the store’s overall success. Your role will be key in maintaining high standards of performance and customer satisfaction. Key Responsibilities: Drive sales and profitability by monitoring performance against targets and implementing strategies to improve results. Lead and inspire the sales team to deliver excellent customer service and achieve sales goals. Analyse sales data and trends to inform decision-making and identify opportunities for growth. Collaborate with the visual merchandising team to optimise product displays and promotions. Ensure stock levels are maintained and replenished to meet customer demand. Handle customer queries and complaints professionally to maintain satisfaction. Recruit, train, and develop team members to enhance their skills and performance. Ensure compliance with health and safety regulations, company policies, and procedures. What We’re Looking For: Proven experience in a sales or retail management role. Strong leadership and team management skills. A results-oriented mindset with the ability to drive and achieve sales targets. Excellent customer service and interpersonal skills. Strong analytical and problem-solving abilities. Organisational skills and the ability to manage multiple priorities. A proactive and adaptable approach to a fast-paced retail environment. The Perks : Company Pension Scheme Employee Assistance Programme Long Service Awards Store Discount Free Parking Social working hours (aligned to Retail Store opening times) Subsidisied Meals Learning & Development Training