Community Services jobs in the United Kingdom
59 Community Services jobs in the United Kingdom
Complex Care Case Manager
Posted 2 days ago
Job Description
permanent
Job Title: Complex Care Case Manager ( Non - Clinical )
Salary: Up to 35K depending on experience plus bonus and on call payment
Contract: Full-Time, Permanent
We\'re looking for a Complex Case Manager keen to make a real difference for our clients and foster great morale within their care team. You\'ll be a role model to the people in your team, empowering them to be their very .
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Community Services Coordinator
Location: Wiltshire, South West
Salary: £26,000 - £29,500 Annually
Employer: First City Nursing and Care
Posted 5 days ago
Job Description
permanent
What you\'ll be doing:
* Are you an experienced care worker looking for the next step in your career? This is an exciting opportunity to join our intermediate and reablement services as a Community Services Coordinator.
* This role supports not only our own services, but also other healthcare organisations, including the local hospital. The focus is on helping individuals return home safely and confidently, with the right support from community therapy, nursing, housing, frailty, and social care services.
Location: Swindon
Salary: 26,000 per year, plus additional earning for shared on-call duties
Hours: 40 hours per week + shared on-call rota
You\'ll play a vital role in promoting independence, planning seamless discharges, and supporting people as they transition back into the community when hospital care is no longer required.
What you\'ll be doing:
* Working closely with your multidisciplinary team to review and adapt care in collaboration with healthcare professionals.
* Supporting customers to achieve their personal goals and outcomes with a holistic, person-centred approach.
* Assisting your lead with rostering and allocation of care workers, ensuring continuity of care, location efficiency, and skill matching.
* Communicating effectively with staff, providing guidance, resolving queries, and maintaining accurate records on relevant systems.
* Handling confidential information with integrity and treating every client with empathy and respect.
What we\'re looking for:
* At least 1 year of experience in health and social care (community-based experience preferred).
* Health and Social Care qualifications (NVQ Level 2 or above).
* Strong organisational skills and ability to stay calm under pressure.
* Confidence in liaising with healthcare professionals, including advising on equipment and medication needs.
* Full UK driving licence and access to a vehicle.
* Experience working across a range of healthcare settings.
What we offer in return:
We provide excellent training and ongoing support, with opportunities for career progression and additional industry-recognised qualifications. You\'ll receive 28 days of annual leave inclusive of public holidays and a workplace pension with Nest. Staff also benefit from access to the Blue Light Card discount scheme, our Employee Assistance Programme (Health Assured), and a local motor maintenance discount. We also run a refer-a-friend scheme to reward you for introducing new team members.
Please note: All positions with First City Nursing and Care are subject to satisfactory references, an enhanced DBS check, and completion of mandatory training. This role does not offer sponsorship. If this position isn\'t the right fit, we may suggest other suitable opportunities within our organisation.
Head of Community Services
Posted 1 day ago
Job Description
Job Type: Permanent
Location: Full, clean driving licence and access to own vehicle desirable
Purpose of the post:
Responsible for leading, managing and developing the Community Services team to ensure an outcome based approach is taken to service delivery. Providing the relevant support to the Operations Director Customer First to support the development and delivery of the strategic delivery plan.
Responsible for the interpretation and implementation of the strategic delivery plan to support the vision of the development of thriving communities by designing community based interventions in conjunction with a range of internal functions and external partners to ensure positive outcomes for customers and the communities we operate in.
Responsible for increasing customer satisfaction through the delivery of innovative and efficient customer services through the Community Services Team within a strong performance framework that seeks continuous improvement.
Responsible for the strategic delivery and performance reporting of FCHO\’s social value agenda, ensuring measurable, high-impact outcomes across our communities. This includes developing and implementing frameworks that align with corporate priorities, driving innovation in community investment, and embedding social value across the organisation. Accountable for evidencing impact, influencing policy, and fostering partnerships that amplify our contribution to local wellbeing and prosperity.
Role Responsibilities
* To encourage and adopt a flexible approach to service delivery across the Community Service Team. Ensuring that team members are responsive to the needs of the customer and are utilising all available data and customer feedback to generate innovative solutions to service issues and routine delivery.
* To lead on the design, development and implementation of our Thriving Communities offer. Co-ordinating internal and external partners to develop the offer and to ensure that relevant data is utilised to inform the delivery of interventions to improve customer\’s lives.
* To proactively manage the monitoring and reporting of performance through the analysis of all available business intelligence, developing strategies for addressing areas of underperformance, benchmarking and driving best practice across the Community Service Team.
* To influence, design and develop innovative solutions to improve the delivery of customer centric services including the best use of the available digital technologies to promote a mobile working approach and improve customer choice for service access.
* Responsible for forecasting and managing expenditure with Finance Business Partners to ensure overall budgets are not exceeded. To ensure value for money and continual improvement year on year whilst ensuring that processes are in place allowing contracts to be monitored effectively and robustly.
* To nurture an environment that supports the leadership, motivation and development of the team through training, coaching and performance management to ensure that the team achieves or exceeds the levels set by agreed KPIs delivering assurance to Executive Team and Board.
* Accountable for ensuring and delivering effective scrutiny of FCHO services and reviewing compliance against the RoSH Consumer Standards, making appropriate changes and recommendations to the Executive Team improve FCHO services
* To manage and be accountable for the provision of volunteering and placement opportunities within FCHO and to increase and develop colleague volunteering within the wider community.
* Level 5 Housing-related qualification or willingness to work towards
* Relevant academic, vocational qualification, professional membership (or eligibility for such) or experience
* Evidence of continuous professional development in leadership, social value and customer service
Experience
* Experience of leading a multi-disciplinary work area; either one function with range of different professionals or more than one discrete function.
* Experience of working in support and customer services role in a Housing Association or an ALMO.
* Experience of managing people, including carrying out disciplinary/capability/grievance processes.
* Experience of managing budgets effectively.
* Experience of developing and setting KPI’s, analysing performance data, including monitoring and reporting on performance.
* Experience of managing and promoting continuous improvement.
* Experience of leading the design, development and successful delivery of projects.
* Experience of developing and implementing strategy, policy and procedures which are EIA compliant.
* Experience of collaborative team and partnership working across a multi-disciplinary teams/partners including health, education, customer engagement, support and enforcement
What\'s in it for you?
When you become a part of the FCHO team, you receive a range of fantastic benefits, including:
* A 37-hour working week with hybrid working options
* Holiday entitlement is 30 days plus one shut down day and eight bank holidays.
* Defined contribution pension scheme with an employer contribution of up to 10%. We also offer a pension salary exchange scheme for eligible colleagues, helping colleagues to take home more of the money they earn
* Automatic enrolment into a private health insurance plan
* Access to an Employment Assistance Programme
* Access to Doctorline, a 24/7 worldwide GP helpline for you, your partner and your children
* Access to our colleague benefit platform which offers discounts on hundreds of high street brands as well as providing education, support and tools to help you to live a healthier and happier life
* Discounted gym membership
* Professional subscriptions are paid for by the business where they are an essential requirement of your role.
* Enhanced maternity, paternity, adoption and sick pay
* Access to an on-site wellbeing room
* Access to an on-site café
* Long service awards
Interviews and assessments to take place as soon as possible and we reserve the right to close the application process early if we receive a large amount of applicants.
We are committed to building an organisation that represents a variety of backgrounds, perspectives and skills & are proud to be an equal opportunity workplace. As an equal opportunities employer, FCHO is committed to the equal treatment of all current and prospective colleagues and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us.
We care that you have a great experience with us at FCHO and if you need us to make any reasonable adjustments to make your experience smoother, please let us know & we\'ll do all we can.
Care Manager - Community Services
CB2 1GN Cambridge, Eastern £32000 Annually
WhatJobs
Posted 1 day ago
Job Description
full-time
Our client, a dedicated provider of community and social care services, is seeking a compassionate and skilled Care Manager to oversee operations in the Cambridge area. This is a Hybrid role, allowing for a mix of community-based work and office-based administrative tasks. You will be responsible for managing a team of care workers, ensuring the delivery of high-quality, person-centred care to clients within their homes and community settings. Key duties include client assessments, care plan development and review, staff supervision and training, and ensuring compliance with all relevant regulations and standards. You will also manage rotas, handle client and family communications, and liaise with external agencies and healthcare professionals. The ideal candidate will have a strong background in social care or healthcare management, with a minimum of NVQ/QCF Level 4 or 5 in Health and Social Care, or equivalent. Proven experience in a supervisory or management role within a care setting is essential. Excellent leadership, communication, organisational, and problem-solving skills are required. You must demonstrate a commitment to delivering outstanding care and supporting vulnerable individuals. A driving licence and access to a vehicle for community visits are necessary for this role in Cambridge.
Clinical Lead - Community Services
SW1A 0AA London, London £50000 Annually
WhatJobs
Posted 2 days ago
Job Description
full-time
Our client is seeking a compassionate and experienced Clinical Lead to manage their community-based social care services in London, England, UK. This is a full-time, predominantly office-based role, with occasional site visits to ensure the highest standards of care delivery across various community settings. You will be responsible for leading and supporting a team of healthcare professionals, ensuring the provision of high-quality, person-centered care to vulnerable individuals within their homes and local communities. This includes overseeing care plans, conducting regular assessments, and ensuring compliance with all relevant regulatory standards and best practices.
Key responsibilities involve the supervision and professional development of care staff, managing team rotas, and fostering a positive and supportive work environment. You will play a crucial role in safeguarding vulnerable adults, managing complex case scenarios, and liaising with external agencies, including GPs, social services, and other healthcare providers. Ensuring the effective implementation of care policies and procedures, monitoring service performance, and contributing to quality improvement initiatives are integral to this position. The ideal candidate will be a registered healthcare professional (e.g., Registered Nurse, Social Worker) with a valid professional qualification and significant experience in community care, social services, or a related field. Proven leadership and management experience within a care setting are essential. Strong clinical assessment skills, a thorough understanding of safeguarding procedures, and excellent communication, interpersonal, and organizational skills are required. You should be dedicated to providing exceptional care and have a genuine passion for making a difference in the lives of others. This is a rewarding opportunity to lead a dedicated team and contribute significantly to the well-being of the community.
Note: This is a remote/hybrid role with supervisory responsibilities across multiple locations.
Clinical Lead - Community Services
NR1 1AA Norwich, Eastern £50000 Annually
WhatJobs
Posted 4 days ago
Job Description
full-time
Our client is seeking a dedicated and experienced Clinical Lead to oversee their Community & Social Care services. This is a fully remote position, offering the flexibility to manage operations from Norwich, Norfolk, or any UK location. You will be responsible for leading a team of healthcare professionals, ensuring the delivery of high-quality, person-centred care within the community. Your role will involve clinical governance, service development, and ensuring compliance with all relevant regulations and standards. You will act as a key point of contact for clients, families, and stakeholders, fostering strong relationships and advocating for the needs of service users.
Key Responsibilities:
* Provide clinical leadership and direction to a team of care professionals.
* Ensure the delivery of safe, effective, and high-quality care services.
* Develop and implement care plans tailored to individual client needs.
* Conduct regular clinical supervisions and performance reviews.
* Maintain and improve clinical governance and quality assurance processes.
* Ensure compliance with all relevant legislation, CQC standards, and company policies.
* Manage and monitor service budgets and resource allocation.
* Liaise with external agencies, including the NHS and local authorities.
* Contribute to the ongoing development and strategic planning of services.
Qualifications:
* Registered Nurse (RGN/RMN) or Allied Health Professional with current NMC/HPC registration.
* Significant post-qualification experience in community care or a related health and social care setting.
* Previous experience in a supervisory or leadership role.
* Demonstrated knowledge of clinical governance and quality improvement methodologies.
* Excellent communication, leadership, and interpersonal skills.
* Ability to work autonomously and manage a remote team effectively.
* Relevant professional development or management qualifications are desirable.
This fully remote role, with a focus on services in Norwich, provides a vital opportunity to lead and shape community-focused care.
Clinical Lead - Community Services
NR1 1AA Norwich, Eastern £50000 Annually
WhatJobs
Posted 4 days ago
Clinical Lead - Community Services
SO14 0JE Southampton, South East £55000 Annually
WhatJobs
Posted 4 days ago
Job Description
full-time
Our client, a respected provider of community-based healthcare services, is looking for an experienced and compassionate Clinical Lead to manage and develop their operations in Southampton, Hampshire, UK. This hybrid role requires a strong clinical background coupled with leadership and management expertise. You will be responsible for overseeing the delivery of high-quality patient care, ensuring adherence to clinical governance standards, and leading a team of healthcare professionals. Your duties will include clinical supervision, performance management, care planning, and maintaining excellent communication with patients, families, and other healthcare providers. The ideal candidate will be a registered professional (e.g., Nurse, Allied Health Professional) with a valid NMC/HPC registration, holding a relevant degree or postgraduate qualification in a healthcare field. A minimum of 6 years of clinical experience, with at least 3 years in a supervisory or leadership capacity, is essential. Proven experience in community care settings and a strong understanding of relevant legislation and regulatory requirements are crucial. Excellent clinical assessment skills, a commitment to continuous improvement, and a passion for patient-centred care are paramount. You will also be involved in service development, quality assurance, and contributing to strategic planning for the organisation. This is a rewarding opportunity to lead a dedicated team and make a significant difference in the lives of individuals within the community.
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Registered Nurse (Community Services)
PO1 1AA Portsmouth, South East £32000 Annually
WhatJobs
Posted 4 days ago
Job Description
full-time
Our client is seeking a compassionate and dedicated Registered Nurse to join their community services team in Portsmouth, Hampshire, UK. This vital role involves providing high-quality nursing care to patients in their homes and local community settings. You will conduct assessments, develop care plans, administer treatments, and educate patients and their families on managing their health conditions. The ideal candidate will be a fully qualified Registered Nurse with a current NMC registration and a passion for community-based healthcare. You will possess excellent clinical skills, strong communication abilities, and a patient-centered approach. Key responsibilities include visiting patients to provide wound care, medication management, chronic disease management, and palliative care. You will work autonomously, managing your caseload effectively while collaborating with GPs, allied health professionals, and social care teams to ensure integrated patient care. Experience in community nursing, district nursing, or a related field is highly desirable. Proficiency in electronic patient record systems is a plus. This role requires a proactive and empathetic individual who can build rapport with patients and provide tailored support to improve their quality of life. Driving license and access to a vehicle for home visits are essential.
* Conduct comprehensive nursing assessments of patients in the community.
* Develop and implement individualized patient care plans.
* Administer medications and treatments as prescribed.
* Provide wound care and dressing changes.
* Manage chronic disease conditions and monitor patient progress.
* Educate patients and families on health management and disease prevention.
* Liaise with GPs, hospitals, and other healthcare professionals.
* Maintain accurate and up-to-date patient records.
* Respond to emergencies and provide immediate care.
* Ensure adherence to NMC standards and professional code of conduct.
Qualifications:
* Registered Nurse (RN) with current NMC registration.
* Experience in community nursing or a related field.
* Excellent clinical assessment and care planning skills.
* Strong knowledge of disease management and patient education.
* Proficiency in wound care and medication administration.
* Excellent communication and interpersonal skills.
* Ability to work independently and manage a caseload.
* Valid driving license and access to a car.
* Commitment to providing high-quality patient care.
Head of Community Services
WV1 1LY Wolverhampton, West Midlands £55000 Annually
WhatJobs
Posted 4 days ago
Job Description
full-time
Our client, a leading social care organization committed to enhancing community well-being, is seeking a highly experienced and strategic Head of Community Services to lead their dedicated remote workforce. This senior role is pivotal in shaping and delivering impactful services that address the diverse needs of community members. You will be responsible for developing and implementing comprehensive service strategies, managing budgets, overseeing the performance of service delivery teams, and ensuring the highest standards of care and support are maintained. Key duties include fostering strong relationships with local authorities, community partners, and service users to ensure responsive and effective service provision. You will also champion innovation in service delivery, explore new funding opportunities, and ensure compliance with all relevant regulations and quality frameworks. The ideal candidate will possess extensive experience in senior leadership within the social care or community services sector, strong strategic planning capabilities, and exceptional management and interpersonal skills. A deep understanding of community needs, policy, and best practices in social care is essential. This is a fully remote position, requiring excellent self-discipline, leadership presence, and the ability to motivate and manage teams effectively across geographical distances using digital collaboration tools.
* Develop and implement strategic plans for community service delivery.
* Oversee the management and operational effectiveness of all community service programs.
* Manage departmental budgets, ensuring financial accountability and efficiency.
* Lead, mentor, and develop a team of service managers and staff in a remote setting.
* Build and maintain strong collaborative partnerships with external agencies, funders, and stakeholders.
* Ensure all services meet high standards of quality, compliance, and user satisfaction.
* Identify and respond to emerging community needs and trends.
* Drive innovation in service delivery models and approaches.
* Develop and manage key performance indicators (KPIs) for all services.
* Represent the organization at relevant forums and contribute to policy development.
Qualifications:
* A Master\'s degree or equivalent in Social Work, Public Health, Community Development, or a related field.
* A minimum of 8 years of progressive leadership experience in the social care, community services, or not-for-profit sector.
* Proven track record in strategic planning, budget management, and program development.
* Extensive experience in managing teams and fostering a positive, performance-driven culture.
* Strong understanding of social care legislation, policies, and best practices.
* Exceptional communication, negotiation, and stakeholder management skills.
* Demonstrated ability to work effectively in a remote leadership capacity.
* Experience in fundraising and securing grants is advantageous.
* Commitment to principles of social justice and community empowerment.
This remote leadership role offers a significant opportunity to influence and improve community services across the region, making a tangible difference in people\'s lives.
Head of Community Services (Remote)
SE1 0AA London, London £70000 Annually
WhatJobs
Posted 4 days ago
Job Description
full-time
Our client is a leading organization dedicated to enhancing community well-being and social support services. They are seeking an experienced and visionary Head of Community Services to lead their remote operations. You will be responsible for the strategic development, implementation, and management of a wide range of community programs and initiatives designed to support vulnerable individuals and groups. Key responsibilities include overseeing program design and delivery, ensuring high-quality service provision, and managing budgets effectively. You will lead and inspire a team of community support workers and managers, fostering a culture of empathy, dedication, and professional excellence. Your role will involve building and maintaining strong relationships with local authorities, partner organizations, charities, and community stakeholders. You will also be responsible for evaluating program impact, identifying areas for growth and improvement, and ensuring compliance with relevant legislation and best practices in social care. The ideal candidate will possess extensive experience in social work, community development, or a related field, with a proven track record in leadership and management within the social care or non-profit sector. Excellent understanding of social care legislation, safeguarding procedures, and best practices is essential. Strong strategic planning, operational management, and interpersonal skills are required. The ability to motivate and manage a remote team effectively is crucial. This is an outstanding opportunity to make a profound difference in people\'s lives and shape the direction of community support services. Join our dedicated, remote-working team committed to making a positive societal impact. This position is based in the London area but is fully remote.
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