Position: Block Manager (Client-Side) &#(phone number removed);
Salary: £40,000 - £45,000 + benefits &#(phone number removed);
Location: Surrey &#(phone number removed);
Hybrid Working: 3 days in office, 1 day on site, 1 day from home &#(phone number removed);
Experience Required: 2-3 years in block management, ideally ATPI qualified, with experience managing diverse portfolios &#(phone number removed);
Traits: Confident, motivated, articulate, and a go-getter &#(phone number removed);
Minimum Requirements:
* 2/3 years Block Management experience, including section 20s and service charge budgets &#(phone number removed);
* Solid job stability and longevity in previous roles &#(phone number removed);
* Previous experience managing a range of developments including RMCs &#(phone number removed);️
* Excellent customer service, IT, and communication skills &#(phone number removed);&#(phone number removed);
* Driver's license &#(phone number removed);
Key Responsibilities:
* Manage a specific residential block management portfolio &#(phone number removed);️
* Regular inspections of properties and grounds, and oversee repairs as needed &#(phone number removed);
* Day-to-day maintenance of leasehold properties, including contractor management &#(phone number removed);️
* Oversight of contracted and cyclical maintenance tasks &#(phone number removed);
* Project manage major internal and external works &#(phone number removed);️
* Produce budgets for service charges and reserve funds &#(phone number removed);
* Manage expenditure against budget and prepare reports as necessary &#(phone number removed);
* Administer debt recovery for service charges, ground rent, and insurance &#(phone number removed);
* Ensure compliance with health and safety legislation &#(phone number removed);
* Manage the section 20 procedure for major works, including legal notices if required &#(phone number removed);
* Manage onsite staff at properties as needed, including recruitment and appraisals &#(phone number removed);
* Liaise with the in-house insurance department for claims processing &#(phone number removed);
* Maintain the website and Qube software &#(phone number removed);️
* Communicate management issues to residents effectively &#(phone number removed);
Desirable Requirements:
* Industry related qualifications such as ATPI/ RICS / IOSH &#(phone number removed);
* Knowledge of relevant legislation: Landlord & Tenant Act 1985, Commonhold and Leasehold Reform Act 2002, Health and Safety at Work etc. Act 1974, and The Work at Height Regulations 2005 &#(phone number removed)