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– Permanent – Stockport – up to £25,500
We are seeking a dedicated and experienced Customer Service Team Lead to join our client on a full-time permanent basis. This role involves working as part of a small team to ensure excellent customer service is provided to clients.
Responsibilities include:
* Supporting a team of customer service representatives and fostering a positive work environment.
* Answering customer and client inquiries via telephone and email.
* Resolving customer complaints promptly.
* Maintaining records of customer interactions.
* Processing customer orders and returns.
* Collaborating with other departments to ensure a seamless customer experience.
The ideal candidate will have previous experience in a similar role, possess a high attention to detail, and be capable of managing their workload independently. This is an exciting opportunity for someone looking to advance their career within a reputable and growing business.
To apply, send your CV to Ellie or Charlotte at Forrest Recruitment Limited, and then call us at 01625 533844 for a confidential discussion.
Please note that due to the high volume of applications, only shortlisted candidates will be contacted.
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