Job Title: People Advice Team Leader Contract Type: Permanent Salary: £39,769 per annum dependent on experience (moving to £43,898.30 after 12 months successful achievement in the role) Working Pattern: Monday - Friday Working Hours: 35 Hours per week Location: Liverpool / Hybrid If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Are you an experienced HR professional with a passion for employee relations and developing others? Do you thrive in a supportive team environment and enjoy leading with empathy and expertise? If so, wed love to hear from you. The difference you will make as a People Advice Team Leader Reporting to the People Advice and Policy Manager our Advice Team Leader you will be: Leading and supporting a team of Employee Relations Advisors, ensuring high-quality, consistent advice and support across the organisation. Managing and overseeing the response to employment tribunal cases, working closely with legal advisors and internal stakeholders. Designing and delivering training sessions for managers, building their confidence and capability in handling ER issues. Providing expert guidance on a broad range of ER matters including grievances, disciplinaries, performance management, and absence. Driving continuous improvement in advice procedures, and practices. About You We are looking for someone who has: Extensive employment law knowledge with up-to-date knowledge of legislation, regulations and standards relating to the whole employee lifecycle Demonstrated experience of leading the provision of ER advice in a busy people function Extensive experience of successfully dealing with complex cases and advising leaders and resolving people related issues including Employment Tribunals. CIPD Level 5 qualified, or equivalent, or working towards Ability to understand and analyse people metrics, including casework and Employment Tribunal outcomes and able to develop action plans to address areas for improvement. Evidence of effective stakeholder management, both internally and external to the organisation, including the ability to successfully persuade and influence others. Why Riverside? At Riverside, were a housing association with a difference enhancing the everyday for all our customers. For 90 years, weve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK and our work ranges from homelessness services to social care, employment support to retirement living. With so much to do, we need the very best people on board to help us. We have a brilliantly flexible approach to work throughout Riverside and the Advice Team tend to head into the office once or twice a week, including Wednesdays. (You are of course welcome to work from the office more if youd like to.) New starters, and our most recent staff survey, describe the team as wonderfully supportive and friendly and we will do all we can to get you up and running and confident in the role. Apart from a competitive salary and a great working environment, we also offer: Generous pension contributions 28 days holidays plus bank holidays (raising to 33 with service) Investment in your learning and personal development Free parking at our Speke Head Office A wide range of benefits including employee assistance programme, life assurance and employee discount scheme on a range of products from holidays to your everyday shopping Enhanced family friendly leave and flexible working options Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. This role also falls under our Ethnic Diversity guaranteed interview scheme. If you are Ethnically Diverse and demonstrate you meet the minimum criteria for the role you will be guaranteed an interview. If you think you have the skills and experience to add something valuable to our team and if youre looking for an opportunity to face new challenges and contribute your best ideas in a large and progressive People Services team, then Riverside could be the place youve been looking for. Send us your application and lets have a chat about the role. Applications may close before the deadline, so please apply early to avoid disappointment. ADZN1_UKTJ