Location: Blended between office and home (England and Wales). Time in office negotiable Citizens Advice is a charity working for the whole of society - whoever you are, whatever your problem. We provide practical advice people can really trust, when they really need it, supported by volunteers who are at the heart of the communities they serve. Make Change Happen Join Us as a Public Affairs Officer At Citizens Advice, we campaign on the issues that affect us allusing frontline insight to push for a fairer society. We see first-hand how broken policies impact people, and we know what needs to change. We're looking for a passionate and politically savvy Public Affairs Officer to help us influence decision-makers and shape national conversations. You ll work across key policy areas, support our influencing strategy, and build strong relationships with MPs, government bodies, and regulators. This is your chance to be part of a movement driving real changeat a crucial moment of political opportunity. If you're collaborative, strategic, and care about social justice, we want to hear from you. Apply now with your CV and cover letter outlining the below essential criteria and help us turn insight into impact. A commitment to the goals of Citizens Advice, and a passion for promoting social justice. A proven track record working on public affairs projects - either in-house, in Parliament or for an agency - which have delivered significant and demonstrable policy change. Proven ability supporting project teams and working on several projects simultaneously, as well as responding to ad-hoc requests and delivering to deadlines. Experience using best practice public affairs systems to monitor and communicate political opportunities and risks, and map and coordinate stakeholder management effectively and strategically. Do you want to work for an organisation that makes a difference, every single day, to people from all walks of life? The people that turn to Citizens Advice need help overcoming an obstacle in their lives from debt to evictions to trouble at work and you can be key to them getting the support they need in the quickest, easiest, and most effective way. Equity, Diversity and Inclusion (EDI) is of strategic importance within the organisation and recognised as integral to all we do as a service. Central to pursuing our EDI mission is building diverse and inclusive teams in which everyone has a sense of belonging. We believe inclusion is a social justice issue - a principle that underpins our all EDI work. To that end, we particularly welcome applications from people we would like to see better represented in our organisation and sector - people of colour, LGBTQ people and disabled people. We follow the social model of disability. We will offer an interview to disabled candidates who indicate they wish their application to be considered under our Disability Confident Interview Commitment where they meet our selection criteria in their application. Some of our roles attract a high volume of applications and in some circumstances where it is not practicable or appropriate, we may limit the number of interviews offered to disabled and non-disabled candidates. We will provide reasonable adjustments as needed. We re a flexible employer, so this role may suit anyone who d prefer a flexible arrangement to help their work/life balance, many of our colleagues spend most of their time working remotely. Whilst we prefer a blended approach between a local office, if one is near you, and home we re open to being flexible on location, occasionally a role may require you to be based in a certain location if that's the case it will be detailed in the advert or job description. This can be discussed in more detail during your interview. The National Citizens Advice operates from offices in England and Wales, with 4 regional offices based in Cardiff, London, Birmingham and Leeds, therefore all successful applicants must be based within England or Wales. Please be aware that Citizens Advice is not a sponsoring organisation. Therefore the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently. We have been awarded the top charity in Third sectors' employer index, where it's recognised that Citizens Advice is an organization that not only prioritizes the people we serve but also values the wellbeing of its employees. Citizens Advice seeks to redeploy internal staff who are at risk or under notice of redundancy and will prioritise them in the recruitment process where necessary. If you have been confirmed as at risk or under notice of redundancy please ensure you indicate this in the at-risk box in your application. Please note, in the event of a high number of applications, we reserve the right to close the application early. This vacancy closes at 23.59 on the closing date. For more information about the organisation, our values and benefits please see the following link - Information, values and benefits Need help with your application, see our useful how to guides on the following page - Guidance notes for applicants