Job Description
Cargo Sales Agent – Heathrow
Exciting opportunity to join an airline based at Heathrow as a Cargo Sales Agent, Working closely with the UK Cargo Manager and Sales team to support customer accounts and drive cargo growth.
Hours: Monday–Friday, 9:00am–5:30pm
Salary: Up to £28,000 (DOE)
Key Responsibilities
* Support the Cargo Manager and Sales team with customer accounts and performance tracking
* Handle sales enquiries via phone and email, maximising revenue opportunities
* Manage bookings, pricing, and cargo space allocation
* Maintain accurate records of rates, contracts, and tariffs
* Liaise with customers, handling agents, and internal teams to ensure smooth operations
* Assist with reports, project shipments, and resolving discrepancies
* Provide excellent customer service and support across operations when needed
Requirements
* Strong communication and organisational skills
* Customer service experience (cargo/aviation desirable)
* Ability to work to deadlines and manage multiple tasks
* Good IT skills
* Airport or cargo operations experience is a plus
About You
* A strong team player with a proactive approach
* Good judgement and problem-solving skills
* Confident communicator with a customer-focused mindset
Interested? Apply today and we’ll be in touch to discuss the role further.