The Tern Veterinary Group, Newport, Newport, West Midlands
We are hiring for a Veterinary Receptionist to join our team at Tern Vets, Newport.
Here at Tern Vets, we are looking for a friendly and approachable Veterinary Receptionist to join our team in Newport, Shropshire. This is a full-time permanent role working 40 hours per week. The rota will include Saturday morning cover. Part-time applications will be considered.
As the first point of contact, our receptionists play a vital role in ensuring that our clients and their pets have a welcoming and positive experience. We are looking for someone with excellent communication skills, a warm and compassionate demeanour, and the ability to juggle multiple tasks efficiently in a busy environment. You’ll be joining a small, close-knit team that looks after one another, creating a supportive and friendly environment.
Main responsibilities of the role include but are not limited to;
* Liaising with the clients and the clinical staff to provide a high level of customer care.
* Meeting and greeting clients and pets.
* Booking appointments and diary management.
* Managing telephone and email enquiries.
* Taking payment for services and products.
* Managing cash and end-of-day banking.
* Maintaining a clean and safe space for our clients and their pets.
About us
The successful candidate will be welcomed, well supported where necessary but also given clinical freedom. We are a current, progressive and collaborative practice who strive to keep looking forward.
North Shropshire has the advantage of being rural and beautiful, perfect for dog walking, horse riding, wild water swimming, mountain biking etc. Whilst being within easy access of Birmingham, Manchester and Liverpool.
In addition to a competitive salary, you will benefit from:
* 6.6Weeks annual leave
* Additional annual leave for your birthday which will be added to your holiday allowance
* Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
* Cycle to work scheme
* Initiatives focused on employee wellbeing
* Non-accidental injury support
* Learning and development opportunities via the IVC Evidensia Academy
* Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
* Discounted staff pet care
The Tern Veterinary Group, Newport
Audley Avenue, Newport, Newport, TF10 7BX, United Kingdom
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