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Workshop Controller
Reference: APR20256786
Expiry date: 2025-05-08 21:15:00.000
Location: Birmingham
Benefits: A superb range of exclusive, colleague-only benefits and discounts
Salary up to £38,700 OTE (basic £36,000 pa + bonus up to £2,700 pa)
Weekly Hours: 42.5 hours/week
This is an exciting opportunity for an experienced & qualified Workshop Controller to join one of the UK’s leading vehicle rental specialists in our Birmingham branch.
Your role as Workshop Controller involves supporting our customers to fulfill their business promises by ensuring their vehicles are returned safely and promptly.
Our modern workshop is equipped with the latest technology and manufacturer-specific diagnostic tools, making it a bustling, exciting environment. You will play a central role in the workshop's smooth operation by maximizing profitability, productivity, and efficiency. You will also be responsible for decisions regarding recharge and warranty opportunities for technicians.
Key to your success is your ability to ensure the workshop produces work that meets the highest technical and quality standards and helps us deliver excellent customer service.
About you
* You are a qualified technician with a solid workshop background — your colleagues value your technical knowledge and understanding of jobs from routine servicing to complex diagnostics.
* You have a practical business approach — understanding what makes a workshop successful and how to maximize efficiencies and opportunities.
* You are a people person — caring about those around you and recognizing that a tailored approach is best for creating a high-performing team.
* You are hands-on and eager to assist colleagues, taking pride in being part of the Northgate team.
* You have a passion for customer service — understanding customer and supplier needs and resolving issues effectively.
As a Workshop Controller with Northgate Vehicle Hire, we offer:
* A great basic salary, complemented by a range of benefits including a quarterly bonus scheme.
* 24 days annual leave increasing with service, plus bank holidays and an additional day off for your birthday.
* Free life assurance.
* Well-being services, including 24/7 GP, mental health support, physiotherapy, and health plans.
* Exclusive vehicle-leasing schemes.
* Pension and save-as-you-earn share scheme.
* Access to our Benefits App with retailer discounts and cashback deals.
* Wagestream, a financial wellbeing app allowing you to control your pay, save, and access discounts.
With over 60 branches nationwide, Northgate Vehicle Hire is the UK’s leading provider of light commercial vehicle rental solutions, partnering with renowned organizations. We are part of ZIGUP, supporting customers across the UK, Ireland, and Spain. Join us to unlock your potential in a dynamic, supportive environment where you can thrive in your career.
We are agile. We are experts. We are imaginative. We are reliable.
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