Join Our Team at Smurfit Westrock
Are you searching for a workplace that values you and your growth? At Smurfit Westrock, we're committed to sustainability, employee well-being, and personal development.
About Us
We are a global leader in sustainable paper and packaging. Our focus is on the health and safety of our employees, the well-being of our communities, and delivering exceptional service to our customers. We support our team members to reach their full potential in an inclusive environment that values diversity.
The Role
Reporting to the Despatch Manager and, out of hours, the Shift Manager, the Team Leader is responsible for coordinating shift activity, leading the team, and ensuring safe, efficient, and accurate warehouse and despatch operations while maintaining excellent customer service levels.
The role requires strong leadership, operational awareness, and a proactive approach to health & safety, performance management, and continuous improvement.
Main Duties:
Lead Health & Safety by raising hazards, conducting Safety for Life conversations, and supporting accident reporting and investigations while promoting a positive safety culture
Allocate labour and resources effectively to achieve planned workload and service levels
Train, coach, and mentor Operators across all areas of despatch
Ensure adherence to company procedures and Safe Systems of Work (SSOW)
Deliver regular toolbox talks and support ongoing team engagement
Provide daily shift feedback and lead Short Interval Control (SIC) activities
Ensure all work is carried out safely and in line with site standards
Escalate and communicate supply issues, including contacting key customers out of hours when required
Liaise cross-functionally to achieve strong OTIF (On Time In Full) performance
Perform and oversee forklift-based warehouse duties including palletisation, production take-off, storage, despatch, order picking, loading, sorting, light production tasks, and housekeeping
Ensure load plans are completed accurately and on time
Produce delivery documentation and coordinate driver activity
Maintain accurate stock movements and locations within the COBIS warehouse management system
Communicate effectively with the Customer Service team
Maintain stock accuracy, including management of aged stock
Complete end-of-shift reporting and monitor shift performance
Support team performance management, engagement, and development
Lead by example and uphold company standards
Key Skills
Previous team leadership or supervisory experience preferred
Strong communication skills with the ability to engage at all levels
Self-motivated with the ability to work using own initiative
Good understanding of Health & Safety within a warehouse environment
Valid forklift truck experience within a fast-paced, high-volume operation
Proven warehouse or production experience
Reliable, motivated, and able to work to deadlines and procedures
Positive attitude with flexibility to work overtime when required
Strong teamwork skills
Excellent attention to detail and accuracy
What We Offer
Competitive salary & benefits, including annual leave, pension, and a Cycle to Work scheme
Ongoing training and development opportunities
24/7 confidential support for you and your family
Flexible working options and family-friendly policies
Guaranteed interview for candidates meeting essential criteria (Disability Confident Employer)
Ready to make an impact? Apply today and help us build a sustainable future together.
Smurfit Westrock reserve the right to only shortlist candidates who meet both the Essential and Desirable Criteria.
We are an equal opportunities employer, and we welcome applications from all suitably qualified persons regardless of their sex; religious or similar philosophical belief; political opinion; race; age; sexual orientation; or, whether they are married or are in a civil partnership; or, whether they are disabled; or whether they have undergone, are undergoing or intend to undergo gender reassignment.
We practice equality of opportunity in employment and select the best person for the job.