Department:
HR Operations Salary (£): £, HR Hub Advisor
At Severn Trent, our people are at the heart of everything we do. We’re in the top % of utility companies Worldwide when it comes to employee engagement and ranked as the Top Best Places to Work in the UK by Glassdoor.
Join us to make a positive impact to our people, our environment and our communities, while being valued and supported in a truly inclusive workplace.
EVERYTHING YOU NEED TO KNOW
Whether you have experience in HR or are exploring a new career path, if you're enthusiastic, enjoy working in a large team, love solving problems, and want to make a positive difference to our colleagues every day, this role in our HR team could be a great fit for you. …
We're looking for someone to join us as a HR Hub Advisor. You'll be the first point of contact for initial HR support, assisting colleagues across our business in a timely manner with their queries and ensuring everything runs smoothly. You’ll provide advice on employee relations matters, and if you don't have experience in this area, don't worry— we'll develop you to help you succeed.
You'll guide managers on policies and procedures and be able to handle tricky conversations. You'll also take on HR and Payroll tasks to help support the team and keep the HR function ticking.
This role is based in the office five days a week at our head office in Coventry, giving you plenty of opportunities to collaborate closely with your colleagues and learn on the job.
Sound like you? Then read on.
Some of your other key accountabilities will include:
1. Liaising with hiring managers and colleagues to help resolve HR queries and issues.
2. Escalating employee issues to the Employee Casework team, and explaining each issue clearly.
3. Support and guide managers with probation periods, performance reviews, and absence reviews to help them do their best.
4. Quickly and accurately handle requests like leavers, flexible working, and maternity leave.
WHAT YOU’LL BRING TO THE ROLE
We need someone who can use their initiative to achieve the best outcomes for our colleagues. You'll focus on enhancing our organisation's performance by developing the skills and capabilities of our managers, so excellent verbal and written communication skills are essential.
We're looking for someone with the right attitude and behaviours who wants to make a positive difference to our colleagues every day. Whether you have HR experience or not, we'd love to hear from you.
We're open to different backgrounds, but we're particularly looking for someone who’s seeking a long-term opportunity and brings a steady, committed approach to the role.
We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities
WHAT’S IN IT FOR YOU
Working here isn’t just a job. You can build a career at Severn Trent, and we’ll reward you for it too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we’ll also help you play your part in looking after the environment and the communities where we live.
With that in mind, here are just some of our favourite's perks that you’ll get being part of the Seven Trent family:
5. days holiday + bank holidays (and the ability to buy/ sell up to days per year). Your leave increases from days to days after years with us.
6. Annual bonus scheme (of up to £, per annum based on company performance)
7. Leading pension scheme – we will double your contribution (up to % when you contribute
8. Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate
9. Dedicated training and development with our ‘Academy’
10. Electric vehicle scheme and retail offers
11. Family friendly policies including an industry leading maternity scheme
12. Two volunteering days per year