Sales Lead Generation Researching prospects and identifying new business opportunities for lead generation through various channels (B2B or B2C) Conducting outbound sales generation via email, phone, LinkedIn and other channels Qualifying leads and converting them into customers/sales and where necessary booking in appointments for the Business Development team if required Following up with inbound enquiries converting them into confirmed bookings & track the status of open opportunities Conduct market research to identify potential sales opportunities and customer needs using online tools, databases and social media platforms Customer Relationship Management Implementation of a Customer Relationship Management (CRM) system (Salesforce) into the Business Development Team Maintain & update CRM with accurate records and up to date customer information Monitor and analyse sales performance by accounts managing pipeline supporting the Head of Sales & Business Development Provide regular reports on lead generation performance, sales pipeline & campaign performance Customer Service Support Supporting the sales team with inbound sales enquiries Responding to customer enquiries via Live chat Supporting telephone calls where required (sickness, holiday) Additional responsibilities may include Attending travel trade shows and networking events where required Experience or qualifications Previous experience in lead generation or sales development including outbound sales campaigns is a necessity (minimum 1 years experience) Sales driven with strong negotiation skills – confident in cold outreach sales calls Experience using CRM software and lead generation tools in particular Salesforce Ability to research and identify target prospects Self motivated, target driven and resilient attitude Strong engagement skills Strong written and verbal communication skills Ability to work independently Strong communication and presentation skills, verbal and written Personable, presentable and articulate individual Creative qualities able to think outside the box to drive sales Strong networking skills To apply please send your CV and a covering letter to recruitment@hovertravel.com