The opportunity
Delaware North UK is hiring a casual Concessions Team Leader to join our team at London Stadium in Stratford, East London. When you share our energy and vision in this electric atmosphere, you can win the smiles of our guests no matter the result. As a Team Leader, you will be leading team members to deliver first‑class excellence in a world‑class venue, ensuring the team deliver great guest experiences. With an exciting summer ahead, and eager preparation to kick off our next footballing season, we cannot wait for our valued team to elevate more atmospheres and guest experiences. If you are the motivated and personable Concessions Team Leader we are looking for, kick off your next career move with us. Join our valued team at the heart of East London sport and entertainment and apply today.
What we offer
* Competitive weekly pay
* Flexible hours, choosing part‑time shifts that suit your lifestyle
* Experience in a dynamic workplace with our most exciting year ahead hosting major sporting events and concerts in 2026, including West Ham United in Premier League and FA Cup football, UK Athletics Meet, with musical icons Metallica, and Take That, taking the stage, and more!
What will you do?
* Lead, mentor, and manage a dedicated team, demonstrating exceptional customer service and handling of concerns, while training team members and supporting the development of skill and performance
* Collaborate and coordinate across departments for efficient operational flow
* Manage inventory, monitor stock levels, organise rotation, and order as necessary
* Ensure the operation complies with current health and safety, food hygiene, fire regulations, licensing laws, and trading standards, maintaining Delaware North’s policies and standards of excellence
More about you
* No degree required
* Previous related experience is beneficial
* Skills in verbal and written communication, attention to detail, time management, as well as basic maths to accurately monitor cash and inventory
Physical requirements
* Ability to stand for duration of shift
* Comfortable handling various alcohol and certain meat products
* Availability to work throughout the summer concert season
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