We’re reimagining work/life balance – and you could be part of it.
At OFG, we're proud to be part of the 4-Day Working Week trial – a bold step toward giving our teams more time to recharge, refresh, and enjoy life outside of work.
That means you could be working 80% of your usual hours, while still earning 100% of your pay.
If the trial proves successful, we’ll roll out the 4DWW across the Group – making now the perfect time to join #TeamOFG and help shape the future of work.
Job Title: Referrals Co-ordinator
Salary: Up to £26,000 per annum not pro rata (dependent on experience and qualifications)
Location: Home Based
Contract: Full time, Permanent
Hours: 37.5 hours per week, Mon-Fri 9-5
About the Role
As our Referral Coordinator, you will be part of a team serving as the first point of contact for all referrals and enquiries for prospective students. You will ensure that all student details are accurately recorded in our system and promptly shared with the relevant Regional Admissions Manager.
In addition, you will support Admissions Managers with placement offers and fee management, and be responsible for distributing the weekly vacancies list to Local Authorities. This role requires excellent communication skills, as you will liaise with Local Authorities, Admissions Managers, Regional Service Managers, and Care Home Managers. As a vital member of our admissions service, you will enjoy the flexibility of remote working, with occasional travel to our schools to meet with team members, notified in advance.
Key Responsibilities Include:
Responds to referrals and Local Authority placement enquiries promptly and efficiently
Ensures all relevant referrals are passed to the appropriate Admissions Managers
Represents OFG professionally and with expert knowledge at all times
Provides information, advice and statistical data as directed
Consults with admissions managers as necessary to ensure the appropriateness of the response
Maintains and develops isams, providing administrative support for the Admissions Managers, efficiently coordinating referrals and in the provision of accurate data and information;
Responding appropriately to aid in the placement matching
Liaison with the Admissions Managers, Regional Service Managers and Care Home Managers, ascertaining all current vacancies are up to the date and recorded on the weekly vacancies list
Utilising the isams recording system and ensuring that accurate records are maintained with data inputting, amendment or addition in a timely manner
Ensures that business is maintained and encourages the development of new business in line with the OFG business plan through:
Building on and maintaining links with local authorities who form the existing customer base
Promoting the OFG services to local authorities
Ensures all details of LA contacts are accurate and up to date
Advising local authorities if current vacancies, maintaining an up to date vacancy list and ensuring that LA’s receive a weekly copy
What We’re Looking For:
Ability to communicate and build relationships with people at different levels.
First-rate communicator with excellent presentation and well-honed interpersonal
skills.
Show good initiative and take ownership of tasks or issues.
Good level of Excel skills – data manipulation.
Commitment to achievement, quality and continual improvement.
Commitment to Equality of Opportunity and anti-discriminatory practice.
Proven ability of building and developing key stakeholder relationships.
To work well both as part of a team and be able to work on their own.
Desirable:
A current, valid driving licence is desirable
Why join Outcomes First Group?
About the Group
Outcomes First Group is the largest independent provider of high quality special needs education and care. We are a vital part of local communities in England, Scotland and Wales with a renowned reputation for quality and positive outcomes for the people we educate and care for.
Our divisional brands include Acorn Education, Options Autism, Blenheim Schools and Momenta Connect.
We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running.
Our Vision
Empower every child, whatever their ability, with a world-class education that nurtures potential, inspires lifelong learning, and equips them to thrive in a diverse and evolving world.
Our Mission
We commit to unlocking our pupils’ potential through personalised learning, innovation, and opportunity, supporting growth and aspirations.
Our Promise
We Listen.
We never assume.
We work together.
To make the remarkable happen.
We are accountable.
To each other and for one another.
Benefits
Your health and wellbeing are important to us, so you’ll get an exceptional reward package including:
Life Assurance
Pension scheme with options to increase your contributions
“Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks
Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support.
And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that’s right for you, including:
A wide range of health, wellbeing, and insurance benefits
100’s of discount options valid in the UK and abroad
Cycle to Work Schemes
Electric Car Purchase Scheme
Critical illness cover
We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment and undertake appropriate checks.
All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS
We are an Equal Opportunities Employer.
We reserve the right to close the vacancy early if we receive a high volume of suitable applications.
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