All about the Role
As our Transport Officer, you will be coordinating day to day transport operations for education and children's social care. Every day will bring variety - from solving logistics challenges and supporting families, to working closely with operators, schools and internal teams.
Main duties include:
* Coordinate daily transport arrangements, ensuring efficient, cost effective services.
* Maintain accurate transport records and produce timely management reports.
* Respond quickly and effectively to transport enquiries or incidents.
* Check and process financial data, including invoices and operator information.
* Provide essential administrative and customer-facing support to the Passenger Transport Team.
* Support procurement and tendering processes for new transport services.
* Assist with risk assessments, customer complaints, operator checks and monitoring of transport arrangements.
All about our Team
The Passenger Transport Team ensures children and young people across Peterborough can travel safely and reliably to school and essential services. We work closely with schools, families and transport operators to coordinate daily routes, resolve issues quickly and deliver efficient, cost effective transport. It's a supportive, fast paced team where every member plays a key role in keeping services running smoothly and providing an excellent experience for families.
All about You
* Highly organised with excellent administrative skills.
* Comfortable working in a busy team environment and juggling multiple tasks.
* Confident communicator - face to face, by phone and in writing.
* Skilled in using IT systems including Excel, Word and databases.
* Strong in numeracy, with the ability to check invoices and financial records.
* Calm under pressure, able to react quickly to unexpected challenges.
* Professional, with a commitment to confidentiality.
* Focused on delivering excellent customer care every time.
All about our Benefits
We value our colleagues and have developed a number of benefits in addition to our generous annual leave starting at 25 days + bank holidays, sick pay and local government pension scheme
* Access to a range of benefits via our Employee Benefits Platform, including in-store and online discounts as well as our Cycle to Work and Home & Electronics schemes
* Buy up to 10 days additional annual leave (pro-rata)
* Access to car lease scheme
* Take your bank holidays flexibly to better suit your personal circumstances
* Make Additional Voluntary Contributions (Shared Cost AVCs) to your pension with tax and National Insurance savings
* Access to development opportunities including apprenticeships to support your personal and professional growth
* Paid volunteering hours each year so you can make a positive impact on our community during your normal working day
* Access to our equality, diversity and inclusion network
* Opportunities to receive Employee Recognition Awards
All about our Commitments
We are proud to be an equal opportunities employer, dedicated to fostering diversity, advancing equity, and building an inclusive workplace for everyone. We welcome applications from individuals of all backgrounds and particularly encourage those from underrepresented groups, including disabled people, care leavers, and individuals from minority ethnic communities. Your unique perspectives and experiences are encouraged and valued and will play a vital role in our success.
We are committed to making our recruitment process as accessible as possible. If you are disabled and require any reasonable adjustments during the application or interview process, please contact pccrecruitment@peterborough.gov.uk we will work with you to meet your needs.
Appointment to this post will be subject to the outcome of an Enhanced Disclosure obtained through the Disclosure and Barring Service. The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment.
If you've already applied and completed the recruitment process for this position within the last three months, there's no need to reapply. We really appreciate your interest and thank you for considering us.
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