Job Overview
As a Front of House Team Member, you will be the face of our establishment, providing exceptional service to our guests while ensuring a welcoming and efficient dining experience. Your role will involve engaging with customers, taking orders, and assisting in various front-of-house operations. We are looking for enthusiastic individuals who thrive in a fast-paced environment and have a passion for hospitality.
Duties
* Greet guests warmly and ensure they feel welcomed upon arrival.
* Take customer orders accurately and efficiently, providing recommendations when appropriate.
* Serve food and beverages in a timely manner, ensuring high standards of presentation.
* Adhere to food safety regulations and hygiene standards at all times.
* Handle guest inquiries and complaints with professionalism, ensuring customer satisfaction.
* Upsell menu items to enhance the guest experience and increase sales.
* Collaborate with kitchen staff to ensure smooth service flow during busy periods.
* Manage time effectively to prioritise tasks during peak hours.
Skills
* Proven experience in hospitality or restaurant settings is preferred.
* Strong knowledge of food safety practices and regulations.
* Basic math skills for handling transactions and managing orders.
* Experience in serving or culinary roles is advantageous.
* Excellent time management skills to handle multiple tasks efficiently.
* Strong guest service skills with the ability to engage positively with customers.
* Ability to upsell menu items effectively to enhance guest satisfaction.
* A team player who can work collaboratively in a busy environment. Join our team as a Front of House Team Member and contribute to creating memorable dining experiences for our guests
Job Types: Full-time, Part-time, Permanent
Pay: £10.00-£13.00 per hour
Expected hours: 20 – 40 per week
Benefits:
* Discounted or free food
* Employee discount
* Free parking
* On-site parking
Work Location: In person