Calibration Technician / Technical Support
Location: Chesham, Buckinghamshire
Type: Full-time, Permanent
About Us
Isatec Ltd are experts in temperature mapping, monitoring, and calibration. With over 25 years of experience, we support clients in regulated industries by delivering high-quality calibration services, monitoring systems, and technical expertise. We are a friendly, growing business that values professionalism, accuracy, and excellent customer service.
The Role
We are looking for a proactive Calibration Technician / Technical Support team member to join our operations. This varied role combines hands-on calibration of temperature and humidity equipment with technical support for our customers. You'll receive training to build your knowledge of temperature monitoring systems and thermal mapping, while developing the skills needed to support clients both in the lab and on-site.
Key Responsibilities:
* Calibrate and check temperature and humidity sensors to defined procedures.
* Assist with thermal mapping projects and data collection.
* Maintain accurate calibration records in line with ISO 9001 / ISO 17025 requirements.
* Provide first-line technical support to customers via phone, email, and on-site visits.
* Assist with system set-up, troubleshooting, and equipment servicing.
* Work collaboratively with the wider team to ensure smooth project delivery.
About You
We're looking for a motivated and reliable individual with strong attention to detail and a willingness to learn. You'll be comfortable working with technical equipment and confident in communicating with clients.
Essential qualities:
* Good practical and technical aptitude.
* Strong organisational skills and attention to detail.
* Clear written and verbal communication.
* Ability to work both independently and as part of a team.
* Good IT skills, including Microsoft Office & Networking knowledge.
* Full UK driving licence.
Desirable experience and knowledge:
* Previous calibration, electronics, or laboratory experience.
* Understanding of metrology principles.
* Experience working to ISO 9001 or ISO 17025 standards.
* Customer service or technical support background.
What We Offer
* Competitive salary and benefits.
* Training and support to develop calibration and technical skills.
* A varied role within a supportive and professional team.
* Opportunities to progress within a growing business.
Job Types: Full-time, Permanent
Pay: £26,000.00-£30,000.00 per year
Benefits:
* Bereavement leave
* Company pension
* On-site parking
Work Location: In person