Retail Assistant Manager Malvern Superstore
Join to apply for the Retail Assistant Manager Malvern Superstore role at Cancer Research UK (CRUK).
Salary:£25,000 - £27,000 plus benefits
Reports to: Store Manager
Department: Trading
Contract: Permanent
Hours: Full time 37.5 hours per week
Location: Malvern Superstore
Closing date: Sunday 30th November 2025 23:55 (may close earlier if a high volume of applications is received or once a suitable candidate is found)
At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That’s why we’re looking for someone talented, determined, and like you. We have a brand‑new Superstore opening and we need a motivating Assistant Manager to join our Retail Trading team. Our superstores are up to 5 times bigger than our high street shops, offering more products and more opportunities! If you thrive in a dynamic setting, you’ll grow and discover daily alongside like‑minded individuals united in the fight against cancer. This is a fantastic opportunity to be part of something meaningful and really make a difference.
What will I be doing?
* Supporting the superstore manager in guiding, inspiring and engaging a large team of paid staff and volunteers, including recruitment, retention and development.
* Taking responsibility for the commercial running of the superstore – display, merchandising, stock management and generation, maintaining shop standards, store layout, sales and income.
* Working alongside the superstore manager to meet agreed targets for donated stock, cash, benchmark gift aid, average selling price, sell‑through and stock processing.
* Assisting with the processing systems that allow for the movement and distribution of large volumes of donations across other Cancer Research UK shops, superstores and eCommerce.
* Leading by example and providing excellent customer and supporter service.
* Creating relationships with the local community and CRUK colleagues to generate community engagement and additional income and stock.
* Supporting the shop manager in organising and delivering creative fundraising events to achieve targets.
* Deputising for the superstore manager in their absence.
* Performing varied manual handling and physical activity required for day‑to‑day duties.
What are you looking for?
* Commercial awareness with previous success working with sales and profit targets.
* Experience of managing and inspiring a large and diverse team.
* Comfort working within targets and motivating others to achieve them.
* Ability to multi‑task in a lively high‑volume retail environment with large volumes of stock.
* Creativity and a desire to seek innovative ways of working.
* Strong relationship building and communication skills.
* Flexibility – retail teams cover their stores by rota and must adapt to business needs while maintaining a work‑life balance.
What will I gain?
We make sure you are supported by a generous salary and benefits package, a wide range of career and personal development opportunities and high‑quality tools, policies and processes to enable you to do your job well. Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on travel, technology, gym membership, and much more. Our retail teams also have access to confidential wellbeing support from the Retail Trust.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; however, we will not view them until we invite you for an interview. Please complete the work history section of the online application form to allow us to assess you quickly, fairly and objectively. Any offer of employment will be subject to a satisfactory basic DBS check.
For more information on this career opportunity please visit our website or contact us at recruitment@cancer.org.uk. For more updates on our work and careers, follow us on LinkedIn, Facebook, Instagram, X and YouTube.
We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under‑represented. We want to see every candidate performing at their best throughout the application and interview process, and whilst at work. If you have concerns or need adjustments, please inform us. Contact recruitment@cancer.org.uk or 020 3469 8400 as soon as possible. Unfortunately, we are unable to recruit anyone below the age of 18 to protect young people from health & safety and safeguarding risks.
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