Job Description
About Stellar Search
Started in 2009, Stellar Search is an independent digital marketing agency, focused on delivering performance media for our clients. We have recently been recognised by Google in the top 3% of all agencies in EMEA. With offices in Camden and Sarajevo, we deliver multilingual digital campaigns for a diverse range of clients across a number of different verticals. We work with some of the world’s fast growing brands, including Bloom and Wild, Hotel Chocolat, Coach, and Harry’s.
Welcoming candidates from all backgrounds, Stellar Search offers a diverse, dynamic working environment, where we want input from all staff members on shaping the future of the agency. We encourage all staff members to immerse themselves in our values:
* Always curious
* Always learning
* Being the best colleague
* Adaptable
Working within one of our client pods, we want you to deliver industry leading digital strategy for your clients. Aligned to our growth values, your client portfolio will offer fantastic opportunities to learn and develop your knowledge.
Key responsibilities
* Developing strategy across Search and Social channels: Google Ads,
* Microsoft Ads, Apple Search Ads, Facebook, Pinterest, TikTok, YouTube
* Ensuring all clients are hitting KPIs
* Forecasting and planning
* Building and maintaining strong relationships with clients and platform partners
* Line management of Paid Media Managers and Paid Media Executives
* Aid in building departmental processes
* Developing the agency's Conversion Rate Optimisation process and conducting analyses for key clients
Clients
* Account leadership – leading client strategy in conjunction with the wider team & representative from the agency leadership team
* Client objectives and context – understand what your clients’ commercial objectives are, why KPIs have been set, and what strategies we have in place to achieve those objectives and hit KPIs
* Account planning – have an understanding of what your client wants to accomplish in order to continuously plan across channels and platforms
* Seasonal planning - pre-empting key seasonal periods / events, promotions, etc. and deliver thorough plans on what we can do to maximise potential
* Client contact – you’ll be the primary point of contact for your clients – leading weekly calls and monthly meetings
Partnerships
* Relationships – liaising with our key partners to extract valuable insights and key trends for your clients – the foundations of your client strategies!
* Product development – through strong relationships with partners, we want to be front of the queue for new products, betas, etc.
Product & marketing
* Stellar Search product – you should input in to the development of the Stellar Search paid media product
* Case studies – we want to shout about the fantastic work that you and the rest of the team do!
What we want from you
* At least 2- 3 year’s Campaign management experience with search/ social
* Excellent communication
* Good with Excel (we want you to be able to crunch your clients’ numbers and deliver fantastic insights)
* Passionate about digital and delivering great work for your clients
* Caring about what you do
* Ambition to better yourself and the agency
What you’ll get in return
* Hybrid working
* Monthly wellness allowance
* Spill therapy sessions
* Employee Assistance Programme
* 23 days holiday & Bank holidays (exc. Christmas - New Year shut down)
* Additional holiday for long-serving employees
* Wellbeing days
* Summer Fridays
* Cycle to work scheme
* Pension
* Deliveroo allowance
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