Credit and Billings Controller (Fixed Term Contract)
40 Hours per week
Monday - Friday
Up to £28k per annum
1 Year Fixed Term Contract
At Caring Homes, our mission is simple: to make each home the best possible place to live and work for our residents and our teams. We strive to create an environment that feels like home, whether we live there or work there, through our behaviour and the environment we create and this includes our support tam. Were a family.
Join Caring Homes Group in a role that truly supports the care we deliver. As our Credit & Billings Controller, you will play a vital part behind the scenes, ensuring our billing and income processes run smoothly, accurately, and with sensitivity. Helping us continue to provide high-quality, ethical care to our residents while supporting families and stakeholders with professionalism and respect.
Perks:
Competitive salary and benefits package.
Ongoing professional development including training and support to help you excel in your role including apprenticeship opportunities.
A supportive and inclusive work environment.
Free DBS & Blue Light Card
High street discounts
Employee assistance program for personal and professional support
Responsibilities
Prepare and issue accurate invoices in line with care contracts, funding agreements, and agreed rates
Ensure billing reflects current placements, care packages, and funding changes
Manage monthly billing cycles, including adjustments and reconciliations
Proactively manage debtor accounts with a professional and compassionate approach
Monitor aged debt, agree payment plans, and escalate risks where required
Maintain accurate records of contracts, funding, top-ups, and fee uplifts
Ensure billing complies with contractual, regulatory, and GDPR requirements
Reconcile income across billing systems, bank receipts, and finance ledgers
Resolve discrepancies promptly and maintain clear audit trails
Work collaboratively with finance, admissions, care, and operational teams, acting as a key point of contact for billing queries
Ideal Candidate
The skills youll need
Strong attention to detail is crucial
Good Excel skills
Good communicator.
Self-motivated.
Likely to have some reconciliation expertise
Pro-active, resilient and self-reliant
Demonstrates flexibility and adaptability to changing business conditions
Ability to engage with internal and external stakeholders, to identify their service needs and review the quality of services provisions
Focus on delivery at pace (even where under pressure)
If you are passionate about making a difference and want to be part of a family that values empathy, dedication, and professionalism, we would love to hear from you.
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