Social network you want to login/join with:
Candela Academy is an education company that offers personalised support for secondary school students and parents in the UK. Our services include Academic Mentorship and Online Tutoring for (I)GCSEs, A-Levels and Extended Project Qualifications. We are looking for a highly organised, dedicated and customer-oriented Student Coordinator. Our Student Coordinators play a crucial role in the day-to-day operations of Candela Academy that ensure each student's success. You will be responsible for coordinating and facilitating the academic journey of your designated students.
Responsibilities
* Facilitate the student’s academic journey by coordinating the team of tutors and mentors while managing the administrative and operational procedures required to support the students
* Act as the main point of contact for internal (the wider Candela team) and external stakeholders (students and parents), working as the link between them
* Keep up to date on student’s progress, and report back to the team regularly with potential value add solutions to support the student
* Proactively manage and foresee issues by resolving complaints or escalations in a timely manner
* Regularly research and stay up to date on the UK education sector, providing the wider Candela team with updates on relevant information
Requirements
* Bachelor’s Degree (or higher) from a UK or US university
* Fluency in English, excellent verbal and written communication skills
* Excellent organisational and multitasking abilities
* Excellent time-management skills with the ability to prioritise tasks
* High attention to detail
* Customer-oriented thinking
* Strong research abilities
* Highly technologically proficient
* Ability to work independently and efficiently under pressure
* Software use: Proficiency in most mainstream office software, including:
o Google Workplace (Drive, Gmail, Docs, Sheets, Slides, Forms, etc)
o Microsoft Office (Word, PowerPoint, Excel, Teams etc)
Bonus (in order of importance)
* Prior experience in a customer service, project management or other transferable role
* Knowledge of the UK education system and academic cycles
* Prior experience in the education industry
* Strong academic background and profile
* Fluency in Mandarin
* Remote first, with the option to work at an office space in London
* Flexible working environment where you will be empowered to structure how you work
* Fast-paced, dynamic team in an expanding company of ambitious individuals who think big
* Training & Development allowance of £500 annually on training related to your role - we are invested in your growth!
* Limitless development and exposure - huge opportunities for internal promotions or role changes as our small team grows!
Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.
Bank or payment details should not be provided when applying for a job. Eurojobs.com is not responsible for any external website content. All applications should be made via the 'Apply now' button.
Created on 25/06/2025 by TN United Kingdom
#J-18808-Ljbffr