QA Officer, Pharmaceutical/Biotech Location: Cheshire (onsite) Type: Permanent Salary: £28,000-£33000 (dependant on experience) Hours: Days (Monday - Friday), parking onsite Additional: 25 days holiday + BH, private medical, share options scheme, company pension Our Client a Biotech company is looking to strengthen their QA team and recruit an experienced QA Specialist. The role: • Generation or review of SOPs and other documents (where applicable) • Providing support the customers and answering queries and product investigations • Coordinate and resolve immediate/urgent customer complaints, ensuring prompt responses/ resolution • Participate in the internal audit programme to ensure continued GMP compliance of all site activities • Utilise scientific resources in order to work on improving quality of products and services • To maintain personal training folder in an auditable state • Maintaining quality documentation system • Participate in quality improvement initiatives • Supporting in the process or maintaining and archiving documentation • Supporting and executing external audits where applicable • Supporting management when hosting regulatory audits • Working on executing and maintaining the QMS, including but not limited to: ØRisk Assessments ØChange Controls ØCAPAs ØDeviations ØComplaints ...