Responsibilities
* Key point of contact for the Executive Director of Adult Social Services and the Service Director of Care and Wellbeing and their senior managers for all data and business intelligence, representing the service area.
* Lead on the delivery of data and intelligence to support the improvement, transformation and reform programmes of work for Adult Services, specifically the Adult front door transformation programme.
* Act as the lead officer within Data and Business Intelligence for CQC Inspections and Peer Reviews.
* Lead on informing the service area on data quality concerns and provide support to address and monitor, driving implementation of the Data Quality Strategy.
* Enable better prioritisation and planning through forecasting and demand modelling in Adult Social Care
* Attend and contribute insights and performance information at a variety of management team meetings.
* Lead on data and business intelligence initiatives requested by the service area and advise on the art of the possible for delivering solutions, carefully managing capacity within the team and expectations of the service area.
* Maintain a thorough and up to date view of emerging guidance, legislative and policy changes, issues and trends, and communicating this to senior managers, elected members and partners. Advising the service areas appropriately.
* Support and complete statutory, regional and other benchmarking returns as required, working with other members of the team.
* Work with partners and providers to ensure that access to the required information can be included in the evidence base and drawn on as and when needed.
* Support the delivery of corporate performance monitoring, in line with The Shropshire Plan Performance Management Framework.
* Coordinate resources and work across teams to deliver data and business intelligence projects.
* Identify and lead opportunities for improved use of data and business intelligence including possibilities for automation.
* Promote the use of self-serve, interactive dashboards and provide training where required to support the use of these tools.
* Developing approaches to making data more accessible to different audiences, enabling effective decision making and identification and illustration of the impact of decisions taken.
* Developing and maintaining national, regional, sub-regional and local relationships through networks to develop collective knowledge and skills.
* Be an expert source of guidance and support to enable a culture of continuous improvement as well as intelligence-led decision making
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