Summary
Salary: Competitive
Team: Administrative and Secretarial Services
Location: United Kingdom - Malmesbury Office
About Us
At Dyson we are encouraged to think differently, challenge convention, and be unafraid to make mistakes. We are proud to be authentic, different and pioneering. We are driven by a desire to solve real problems and improve everyday lives with intuitive, efficient solutions that do more while using less. Family‑owned, we never settle; we explore, discover and learn for ourselves, believing everything can always be made better.
About The Role
We’re looking to connect with Personal Assistants to support our Chief Customer Officer. As a personal assistant you will be responsible for managing the executive’s schedule, organising meetings, and handling correspondence to ensure smooth daily operations. You will coordinate travel arrangements, prepare important documents, and act as a liaison between the executive and other stakeholders. Additionally, you will assist with personal tasks, maintain confidentiality, and solve problems to support the executive’s efficiency and productivity.
Responsibilities
* Proactively organise and manage a complex Outlook diary, schedule interviews, and act as a sounding board for the executive.
* Understand the director’s priorities and decide on accepting, prioritising, and delegating meeting requests, monitoring acceptances and declines.
* Plan ahead to anticipate busy periods and changing priorities, reacting to the day‑to‑day nature of meetings.
* Provide ad‑hoc support for the director’s travel across time zones.
* Manage a high‑volume email inbox, prioritising and responding appropriately; draft replies for more complex issues.
* Provide comprehensive pre‑meeting briefings, research and documentation to enable informed decision‑making during critical meetings.
* Manage community access for secure SharePoint, MS Teams and Teamcenter pages.
* Support the director’s immediate team travel logistics and team/executive events such as off‑sites, project celebrations, and significant anniversaries.
* Assemble monthly board reports.
* Coordinate all internal and external meetings for the director, including venue booking, facilities, hotels and refreshments.
* Manage the agenda for leadership meetings, following up action points from direct report meetings and one‑to‑ones.
* Plan and coordinate complex travel itineraries for the director and leadership team, including accommodation, visa requirements and travel expenses.
* Provide management information reporting and analysis, create reports for the business function where needed.
* Prepare materials and information for projects and meetings as required.
* Track escalations requiring attention or resolution from the Director.
* Write communications in the correct tone and brand, handling highly sensitive information with strict confidentiality and discretion.
About You
* Proficient in Microsoft Outlook, PowerPoint, Word, Excel, OneNote, and MS Teams.
* Experience as a PA or Administrator in a dynamic, fast‑moving organisation.
* Exceptional organisational and planning skills with a ‘can‑do’ attitude.
* Ability to communicate at all levels of the business, flexing style as appropriate.
* Professional, discreet and loyal.
* Team‑player and approachable.
* Adaptable to changing needs and able to react quickly to urgent priorities.
* Strong verbal and written communication skills.
* Confidence in decision‑making and prioritising tasks.
* Experience managing a demanding diary and inbox.
* Confident self‑starter, proactive, forward‑thinking in a fast‑moving environment.
* Initiative and suggestions for process improvements.
* Diplomatic management of high‑level stakeholders with confidentiality.
* Excellent attention to detail.
* Flexible multitasking capability.
* Diligent and conscientious.
Desirable
* Experience working with global teams.
* Experience working for a senior leader.
* Project management experience.
* Analytical skills.
Benefits
At Dyson, reward goes beyond just salary and bonuses. Through a comprehensive package of financial, lifestyle and health benefits, we provide support tailored to every stage of life and the moments that matter most.
Working Policy
Dyson’s vibrant campus culture is built on in‑person collaboration, creativity and shared learning. We do not offer a regular hybrid working arrangement.
Employment Details
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Administrative
Industries: Appliances, Electrical, and Electronics Manufacturing
EEO Statement
Dyson is an equal opportunity employer. We welcome applications from all backgrounds and make employment decisions without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other dimensions of diversity.
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