Customer Support Engineer
Permanent
Milton Keynes: £24,754 - £27,000
On-site 5 x days a week
Introduction
You'll step into a role that puts you right at the heart of AQA's scanning operations, helping to ensure exams are processed accurately and on time for learners across the UK and internationally. You'll be joining a close-knit engineering team where your practical mindset, curiosity and problem-solving skills will make a meaningful impact every day.
Purpose of the Role
You'll play a key role in maintaining, supporting and servicing AQA's specialist scanning equipment. Your work will directly contribute to ensuring exam scripts are digitised quickly and accurately, helping markers access them efficiently so students receive the right results. You'll support both internal and international customers, and you'll be part of an engineering team that's continuously improving its processes to deliver exceptional reliability.
Key Responsibilities
In this role, you'll be responsible for:
* Servicing, testing and repairing scanners throughout the year, especially during the busy exam series.
* Supporting internal and overseas customers with technical queries, diagnostics and maintenance.
* Assembling and testing precision electro-mechanical components and fo...