Company Description
Alpha Batteries - Online Power Solutions is a family-run battery and stored energy specialist based in Greater Manchester, UK. Founded in 2008, the company is a market leading battery and solar energy Company
Role Description
This is a full-time, on-site role for a Telephone Advisor specialising in Automotive & Leisure Batteries located in Rochdale. The Telephone Advisor will handle customer inquiries, provide expert advice on battery selection, and support customers with product information. Additional responsibilities include processing orders, managing returns, and coordinating with the supply chain to ensure prompt delivery of products. Customer satisfaction and maintaining up-to-date product knowledge are key aspects of this role.
Qualifications
* Excellent communication and customer service skills
* Inventory management is a plus
* Stock control
* Ability to work effectively in a team and manage time efficiently
* Familiarity with automotive and leisure batteries is a plus
* Previous experience in a similar role is beneficial
* Strong problem-solving abilities and attention to detail