Salary: Max £70k (+ benefits)
Location: REMOTE predominantly, with occasional travel to the Lancashire office once every few weeks.
Our client is seeking an experienced Business Analyst to join their team to support digital transformation projects, primarily working with Local Governments and streamlining Revenue & Benefits processes.
Experience required:
* Operational change management (not technical)
* Experience with Local Government Bodies
* Knowledge of Revenue & Benefits processes
* Lean Six Sigma
* Digital Transformation
Key responsibilities:
* Organize, specify, and model business requirements ensuring completeness and clarity, aligning with statutory, regulatory, and quality standards.
* Apply modeling, requirements gathering, and process mapping techniques to support business change initiatives.
* Analyze documented processes to identify deficiencies and improvement opportunities, presenting proposals to stakeholders.
* Maintain documentation such as process maps and specifications to support development programs.
* Communicate effectively to understand and align with business needs and priorities.
* Evaluate risks and opportunities, suggesting mitigation strategies.
* Identify processes and IT requirements for implementing recommendations.
Benefits:
* Annual leave: 26 days, increasing to 28
* Life Assurance
* Defined contribution pension scheme with company matching up to 6%
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