Director of People & Culture
Location: Leicester
Reports to: Chief Executive Officer
We are seeking an experienced and values-driven Director of People & Culture to join our Executive Team and play a pivotal role in shaping the future of our organisation.
This is a strategic leadership role with end-to-end accountability for Recruitment & Onboarding, Learning & Development, HR and Payroll Operations. You will lead the people agenda across a complex, multi-site environment, ensuring our workforce strategy, culture and systems enable sustainable growth, high performance and an exceptional employee experience.
The Role
As Director of People & Culture, you will:
* Set and deliver a forward-thinking People & Culture strategy aligned to organisational priorities and long-term growth
* Champion a values-led, inclusive and high-performance culture
* Lead workforce planning and organisational capability development
* Ensure people processes, systems and practices are compliant, efficient and scalable
* Act as a trusted advisor to the CEO, Executive Team and Board
Key Responsibilities
Strategic Leadership & Culture
* Lead and embed organisational values across the full employee lifecycle
* Drive engagement, wellbeing, inclusion and culture initiatives
* Strengthen the employer brand internally and externally
Recruitment & Onboarding
* Oversee talent acquisition strategies that attract high-quality, values-aligned candidates
* Ensure consistent, high-impact onboarding and induction experiences
* Build strong external partnerships to support sustainable talent pipelines
Learning & Development
* Shape and deliver a comprehensive L&D strategy, including leadership development and career pathways
* Ensure statutory and mandatory training compliance
* Champion apprenticeships, digital learning and future skills development
HR & Payroll Operations
* Lead HR operations to ensure accurate, timely and compliant people administration
* Oversee payroll processes and benefits administration
* Drive continuous improvement, digitalisation and process efficiency
Employee Relations, Performance & Wellbeing
* Provide senior oversight on complex employee relations matters
* Lead performance management, engagement and reward frameworks
* Use insight from employee feedback to drive continuous improvement
People Data & Insight
* Use workforce data and analytics to inform decision-making
* Oversee HR systems, dashboards and reporting on key people metrics
Leadership & Collaboration
* Lead, develop and inspire the People & Culture team
* Work collaboratively across Operations, Finance, Quality and Commercial teams
* Represent People & Culture at Executive and Board level
About You
You will be an accomplished senior People leader with:
* Proven experience at Director or Head of People level
* Strong oversight of recruitment, L&D, HR operations and payroll
* Experience operating in a multi-site, operational environment
* A strong understanding of workforce planning, organisational change and culture development
* CIPD Level 7 or equivalent experience (desirable)
You will bring:
* Deep knowledge of employment law and HR best practice
* A data-driven, commercially astute mindset
* Strong influencing, communication and leadership skills
* The ability to operate strategically while remaining hands-on when required
If you are a values-led, strategic People leader who thrives in fast-paced, purpose-driven environments, we would love to hear from you.
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