Overview
Team Leader (Duty Manager) - Prezzo Italian
GBP12.61 per hour - plus tronc and access to our stunning commission scheme!
As a Duty Manager at Prezzo Italian, you'll be at the heart of the action - supporting the management team to keep the restaurant running smoothly and the energy high. You'll lead by example, helping deliver memorable service while ensuring every guest enjoys a warm, seamless experience. With confidence and care, you'll guide day-to-day operations, lead shifts with clarity, and offer hands-on support across both the floor and the kitchen. More than anything, you'll help foster a positive, welcoming space where your team feels motivated, connected, and proud to give their best.
How we work
* Respond with confidence and heart to unexpected challenges, making quick decisions that keep service standards high.
* Make every guest interaction count-engaging with warmth and delivering a personal touch that leaves a lasting impression.
* Rally with your team to stay aligned on daily goals, keeping service smooth and guest satisfaction front of mind.
* Partner closely with your management team to bring broader restaurant goals to life, supporting performance with purpose and pride.
Our Person
* Support the Assistant Manager and General Manager in running shifts.
* Ensure the team is clear on their tasks and provide guidance where needed.
* Lead by example, maintaining high service standards and teamwork.
* Ensure guests feel welcome and looked after during their visit.
* Step in to resolve minor guest issues and escalate where necessary.
* Support the team in delivering an excellent dining experience.
* Help train and develop new team members.
* Keep the team motivated and engaged during shifts, ensuring everyone is working together effectively.
* Assist in managing stock levels and restaurant cleanliness.
* Ensure guests are safe by managing food safety, health & safety and allergen procedures are followed.
* Work with management to maintain efficiency and compliance and highlight potential risk.
Experience We Value
* Previous experience in a supervisory or team leader role, ideally in hospitality.
* A positive attitude and strong communication skills.
* Comfortable working in a fast-paced environment.
* Ability to support and guide a team. Understanding of health & safety and food safety basics.
* Passion for great service and guest experience.
* Willingness to learn and develop in a leadership role.
Prezzo Perks
* TRONC and Commission Schemes - earn more as you drive success!
* 50% off food and drink at Prezzo, free meals on shift, and at least 25% discount for family and friends.
* Your birthday off!
* Employee Assistance Programme & GP appointment helpline.
* Grow with us - Career development opportunities & internal progression pathways.
Apply now
Whether you're starting or looking to grow your career, apply today and be part of the Prezzo family!
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