Overview
Advising clients on welfare benefit entitlement, including Universal Credit, PIP, ESA, Attendance Allowance, Housing Benefit, and others. Supporting clients with applications and claims from start to finish. Assisting with mandatory reconsiderations and appeals, including preparation of supporting documents and communication with relevant bodies. Helping clients understand their rights and responsibilities. Working with Paperweight’s case management processes to maintain accurate records and follow up on actions. Flexible working pattern to suit your needs.
Responsibilities
* Advise clients on welfare benefit entitlement, including Universal Credit, PIP, ESA, Attendance Allowance, Housing Benefit, and others.
* Support clients with applications and claims from start to finish.
* Assist with mandatory reconsiderations and appeals, including preparation of supporting documents and communication with relevant bodies.
* Help clients understand their rights and responsibilities.
* Work with Paperweight’s case management processes to maintain accurate records and follow up on actions.
* Adapt to a flexible working pattern to suit individual needs.
Availability and hours
Hours per session: Between 2 and 10 hours
Availability: On-going
Typical sessions: Morning, Afternoon, Evening
Days: Monday, Tuesday, Thursday, Friday, Saturday, Sunday
The Paperweight Trust
Paperweight is a lifeline for people overwhelmed by officialdom - from navigating debt and benefits to handling social care complexities, legal issues, or bureaucratic roadblocks - standing alongside those who feel lost in the system. The dedicated team provides expert guidance, with clear, compassionate support, empowering people to regain control of their lives.
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