Job overview
This is an exciting opportunity for a Band 3 Administrator to join the Dorset Sleep Service which will be providing Sleep Diagnostics and CPAP Therapy for Dorset County. The role is full-time over office hours; flexible working is available.
Main duties of the job
The job will consist of making, rearranging, and booking patients into appointments; receiving and managing telephone and email enquiries; typing of medical letters; issuing of equipment for patient collection and receiving returned equipment; managing incoming and outgoing post; and undertaking routine office duties such as photocopying, filing, and updating patient records.
We’re looking for someone with at least 3 GCSE qualifications including English; who holds the ECDL certificate or has equivalent computer skills; who has experience of working independently in a busy office environment; and who has great interpersonal skills and the ability to communicate effectively with colleagues and the public. Experience of working in a healthcare setting would be useful but is not essential as full training will be provided.
Working for our organisation
At DCHFT, we pride ourselves on the care we provide for our patients, and on the culture, we are creating for our staff. We work hard to create a fair, inclusive environment for our staff.
Our Mission is to work in partnership to provide high quality, compassionate services and to nurture an environment where people can be at their best. Our vision is healthier lives, empowered citizens, thriving communities.
We are a Trust that celebrates diversity, and we are committed to creating an inclusive environment for all employees. We welcome applications from people in all under-represented groups.
We understand that some applicants may choose to use artificial intelligence (AI) tools to assist in preparing their application materials. While this is not discouraged, we kindly remind candidates that all submissions must be truthful and accurately reflect your own experiences and suitability for this role.
Personal integrity and authenticity are central to our recruitment process. We value honesty and appreciate applications that are genuine and representative of the individual behind them.
Right to Work in the UK: This role is not available for Skilled Worker visa sponsorship. Applicants must already have the legal right to work in the UK at the time of application. Unfortunately, we are unable to support visa applications for this post in line with UKVI regulations.
Detailed job description and main responsibilities
Our DCHFT Job Description and Person Specification (attached) tells you all about this role, what to expect and what is needed to succeed. When completing your application please make sure to tell us how your experience and skills fit the person specification.
Person specification
Education, Qualifications & Training
Essential criteria
* 3 GCSEs including English
Desirable criteria
* ECDL Certificate
Knowledge & Experience
Essential criteria
* Proficient with the Microsoft Office suite of Applications
Desirable criteria
* Customer Service experience
* Office and/or clerical experience
* Familiar with healthcare software
* Experience of working in a healthcare environment
* Familiar with medical terminology
Skills & Abilities
Essential criteria
* Ability to communicate effectively and professionally with patients, both verbally and in writing
* Good organisation and attention to detail
* Physically able to work at a computer and to move around the department as necessary for the demands of the job
Desirable criteria
* Good initiative and problem-solving skills
* Enthusiastic about developing a new service
* Able to travel to work at other sites across Dorset
Our Mission
Outstanding care for people in ways which matter to them.
Our Vision
Dorset County Hospital, working with our health and social care partners, will be at the heart of improving the well‑being of our communities.
Our Values
Integrity, Respect, Teamwork, Excellence
We are a Trust that celebrates diversity and we are committed to creating an inclusive environment for all employees. We would welcome applications from people in all under-represented groups.
PLEASE READ THE FOLLOWING IMPORTANT INFORMATION CAREFULLY BEFORE YOU SUBMIT YOUR APPLICATION
Please read the job description and person specification carefully to ensure your application reflects the knowledge, skills and experience required.
The closing date/interview date is subject to amendment; this vacancy may therefore expire at short notice, so we recommend that you submit an application at your earliest convenience. We reserve the right to close any vacancies without notice.
Shortlisted applicants will be contacted via email; therefore it is important that you check your personal email account regularly.
Unfortunately we are unable to respond to every application; if we do not contact you within 4 weeks of the closing date, please be advised that you not have been shortlisted on this occasion.
You can contact us on 01305 254655 to find out whether you have been shortlisted or if you would like feedback.
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