What You'll Be Doing
You'll join our Workplace Enablement team as a Community Manager, supporting our Digital Champions programmes.
Digital Champions are internal change leaders within customer organisations, typically communities of 100–500 people who help colleagues adopt new ways of working with Microsoft 365 and AI.
In This Role, You Will
Drive engagement in Microsoft Teams and Viva Engage communities
Support Champions with Microsoft 365 use cases and questions
Build strong relationships with customers and community members
Deliver and support live online enablement sessions
Track and report engagement and adoption metrics
Work closely with consultants, trainers, and Customer Success colleagues on live engagements
No two engagements are the same. Microsoft evolves constantly, so you'll keep learning, stay current, and share your knowledge with clients and colleagues.
What We're Looking For
We are degree-agnostic and do not require prior Microsoft or consulting experience.
We're Looking For Graduates Who
Are strong communicators who enjoy working with people
Are comfortable presenting, or keen to build that confidence quickly
Are curious, proactive, and motivated to learn
Are interested in technology, AI, and modern ways of working
Can adapt communication to different audiences
Are organised and comfortable managing multiple priorities
Take pride in their work and prepare thoroughly
Experience presenting, teaching, coaching, or engaging groups is a bonus, but not essential.
Progression
If you perform well, it is a fast-track opportunity to progress into consulting roles across our delivery teams, including:
Adoption & Change Management
Workplace Enablement & Training
Power Platform
Progression is merit-based and aligned to performance and business needs.
Working arrangements
This role is based in our Bristol office
During probation, you'll work from the office full-time alongside your team
This role is not suitable for someone seeking a hybrid or remote-first position
Occasional US working hours are required due to our client base
Ready to apply?
If you're an ambitious graduate looking for early responsibility, steep learning, and real impact, we'd love to hear from you.
Why Join Changing Social?
We are an equal opportunity employer, celebrating diversity and committed to creating an inclusive environment for all employees. We are on an exciting journey of growth that offers huge potential for ambitious and likeminded people. Changing Social has ambitious plans for the future. We aim to expand our team substantially in the coming years, having grown 58% over the past 12 months, with growth plans to hit a head count of 200 over the next three to five years.
Our culture is built on the values of Lovability, Openness, Versatility, and Enthusiasm. We thrive on creativity, embrace diversity, and are passionate about delivering exceptional service. As a rapidly growing company with a global footprint and a head office in the UK, we cater to an international audience while maintaining a localised approach where necessary.
Benefits
Annual Leave: 20 days of annual leave per calendar year, excluding Public Holidays, with an additional day for each year of employment up to a maximum of 5 days.
Additional Leave: Gain an additional day of leave for each year of service, up to a maximum of 5 days.
Annual Leave Carry Over: Carry over up to 5 days of unused annual leave to the next year.
Festive Period: Business closure for a week during the festive period in December.
Bank Holidays: Flexibility to work over bank/public holidays if desired or required, with time taken back on a subsequent day.
Pension Scheme: 2% 401k employer contribution.
Flexible Working: Manage your own time to improve work-life balance and facilitate managing international time zones.
Additional Benefits
Health and Wellbeing:
US Health, Vision and Dental Plan
My Mind Pal Wellbeing App
Gym Discounts
Menopause Support
Employee Assistance Program (EAP)
Financial Security
Bravo Perks: Points schemes and vouchers.
Bravo Hub: Access to discount codes.
Financial Wellbeing Tools: Budget planners, money-saving tools, and financial education resources.
Personal Development
Paid Microsoft Training and Certifications: Enhance your professional skills with company-sponsored training.