Benefits
* 401(k) matching
* Competitive salary
* Dental insurance
* Employee discounts
* Health insurance
* Paid time off
* Training & development
* Vision insurance
The Opportunity
We are a family-friendly start-up in hyper-growth mode, scaling from 18 to nearly 40 locations this year! We are seeking an organized, detail-obsessed Marketing Administrator to serve as the operational backbone of our marketing team. In this role, you will manage the day-to-day administration of our GoHighLevel (GHL) platform, coordinate with external vendors, and ensure our growing franchise network has the digital tools they need to succeed.
This is an operational, technical, and analytical role with a bit of creative/design. If you love checklists, flawless data, and keeping marketing software running smoothly, you will thrive here.
Key Responsibilities
* GHL Platform Administration: Maintain our master GoHighLevel (GHL) environment. Deploy updates to 40+ sub-accounts, monitor automated workflows, send marketing emails and assist franchisees with troubleshooting.
* Location Onboarding & Directory Management: Own the technical marketing launch checklist for new locations. Set up directory listings (Facebook, Instagram, Google Business Profile, Apple Maps, Yelp) and ensure accurate tracking URLs are used.
* Vendor & Agency Coordination: Serve as the main point of contact for our paid ads agencies and developers. Coordinate asset delivery and ensure tracking links/forms are implemented correctly.
* Website Updates & Data Hygiene: Handle routine backend updates for national and local location pages. Conduct data audits (GA4, GTM, CRM) to ensure clean lead routing and compile weekly performance reports.
* Marketing Assistant: Support the Creative & Brand Marketing Manager with the implementation of the marketing plan including creating templates, scheduling social posts, basic video editing and more.
* Franchisee Support: Provide basic troubleshooting support to franchise owners navigating their local marketing dashboards. Partner with our Creative Manager to keep brand assets organized.
Qualifications & Skills
* Experience: 1–3 years in marketing administration, operations, or a coordinator role. Hands-on exposure to GoHighLevel (GHL) is highly preferred.
* The X-Factor: Unparalleled attention to detail and a checklist-driven mindset. You hate messy data and love finding ways to make processes run smoother.
* Tech Savvy: Proficient with Google Workspace. Comfortable navigating or learning tools like GA4, Google Tag Manager, marketing software systems including social media sites.
* Communication: Excellent communication skills; comfortable translating technical steps for non-technical franchise owners.
Benefits & Perks
* Compensation: $55,000 – $65,000 / year
* Flexibility: Hybrid (2 days/week in our Chester, MD HQ on Kent Island; 3 days remote).
* Health & Wealth: Comprehensive Insurance + 401(k) with company matching.
* Balance: Unlimited PTO, a family-first culture, and free cooking classes for your family!
* Impact: Directly influence the growth of dozens of local small business owners.
Flexible work from home options available.
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