Are you passionate about making a difference to our citizens and the district they reside in? Then, we have an exciting opportunity for you to join our team.
About the Role
* An exciting opportunity has arisen for a Safeguarding Business Support Team Leader within the Children & Young People’s Directorate. This is a varied and fast‑paced role where no two days are the same. You will lead a team of Business Support staff, ensuring the delivery of a high-quality, confidential, and responsive administrative service that supports safeguarding functions across the Council.
Key Responsibilities
* Provide day‑to‑day line management and supervision of Business Support staff
* Ensure a reliable, efficient, and confidential business support service is delivered
* Manage workloads and priorities to meet service demands
* Support the recruitment, training, and development of staff
* Work closely with Business Support Managers to improve systems and processes
* Respond to urgent requests and changing service needs effectively
* Liaise with internal departments and stakeholders across the Council
* Accurately record and produce minutes for meetings within tight deadlines
Essential requirements
* To lead, motivate, and develop a team to achieve high performance
* To work both independently and collaboratively with colleagues and managers
* To demonstrate excellent organisational and time‑management skills
* To communicate effectively with a wide range of stakeholders
* To remain calm, flexible, and responsive under pressure
* To maintain a high level of accuracy and attention to detail
* To provide excellent customer care at all times
What can I expect?
* A competitive salary
* Generous holiday entitlement with the option to buy up to 10 extra days of annual leave
* Hybrid working (subject to role suitability)
* Access to high-quality training programs to advance your career to the next level
* We are committed to supporting the wellbeing of our staff. We recognise that resilient teams need good work‑life balance as well as supportive leadership
* Discounted and subsidised public transport (Arriva Bus Annual Travel Ticket, Northern Trains Limited (NTL), MetroCard)
* Local Government Pension Scheme (LGPS) and a Shared Cost Additional Voluntary Contributions (AVC) scheme providing a tax‑efficient way to increase our pension
* Great range of benefits including an Employee Assistant Programme, discounted membership to our excellent leisure facilities with free 12‑week exercise programme, discounts for a range of retail, entertainment, health and leisure providers, a cycle to work scheme, and many more
Want to know more?
If you would like to know more about the role, the recruitment process or working for Wakefield Council, feel free to contact.
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