Overview
This Store Manager role leads community-based home store teams, delivering amazing choice and contributing to sustainability goals. The role focuses on store performance, maximizing sales through physical and digital channels, and achieving targets by leading an inclusive and diverse team aligned with our values.
Responsibilities
* Accountable for store performance and achieving targets by leading a team across physical and digital channels.
* Lead, motivate and develop a diverse team in a fast-paced, hands-on environment.
* Manage daily operations to handle the volume of collections, deliveries and donations.
* Represent the organisation’s values and contribute to funding research through store activities.
Each day is varied and can be physically demanding, but it is rewarding as you contribute to life-saving research.
What are we looking for?
* Experience in a customer-facing role in retail, hospitality or service industry
* Experience of leading, motivating and developing teams
* Commercial awareness
* Ability to achieve sales targets
* Commitment to upholding high retail standards
* Ability to work on own initiative and adapt to changing business needs
* Thrives in a hands-on, fast-paced environment
* Understanding of budgets and P&L
Our stores trade 7 days a week, so flexibility to work weekends and bank holidays on a rota basis is required.
What’s important to us?
At the British Heart Foundation (BHF) we offer a wide range of new and used quality furniture, clothing, jewellery and more, available in store and online.
Our vision is a world where everyone has a healthier heart for longer. We fund cutting-edge research and innovation to save and improve lives, and we connect with local communities to reduce clothing and furniture waste.
With over 700 stores, we make a significant environmental impact by preventing thousands of tonnes of items from going to landfill each year. We receive millions of donated items and will continue to build on our reuse agenda.
Our Equality, Diversity and Inclusion (EDI) Strategy, along with internal groups and networks, help create an environment where all colleagues and volunteers can succeed.
Why join the BHF?
We promote internal progression and actively support your career development.
Our benefits include:
* 38 days annual leave (plus buy/sell option)
* Holistic support leave up to 10 additional days per year
* Enhanced family policies (maternity, paternity and adoption leave)
* Wagestream – early access to wages
* 25% staff discount
* Health cash plan (Dental, Optical, Therapies, etc)
* 24/7 Virtual GP and Employee Assistance Programme (EAP)
* Pension with employer contribution up to 10%
* Cycle to work scheme
* Discounts on gym memberships
* Discounts with a wide range of retailers
Ready to apply?
To apply, follow these steps:
1. Click the “Apply” button below.
2. You’ll be redirected to the BHF Careers page.
3. Complete the application form, submit your CV and upload your employment history.
What do I need to know?
DBS Check: Any offer of employment is subject to a satisfactory DBS check
Inclusivity Matters: We use anonymous CV software during the application process
Act Swiftly: Early applications are encouraged. We may close the advert early
Sponsorship: We are unlikely to sponsor applicants for this role due to salary criteria.
Should you need any adjustments to the recruitment process, please contact a member of the Recruitment team.
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