Service Co-ordinator
Salary: £35,000 per annum.
Location: Belfast, Northern Ireland.
Contract/Hours: Permanent, 37 hours per week.
Benefits
* 29 days annual leave PLUS bank holidays, with up to 5 additional days for continuous service and option to buy or sell leave.
* Gain professional qualifications and excellent training/development opportunities
* Flexible maternity, adoption, and paternity packages.
* Pension with up to 7% employer contribution with included life assurance cover.
* Staff discounts and Blue Light Card eligibility with 15,000 national retailers’ discounts.
Vulnerable children in the UK need your help
Wherever you work in the Action for Children family, you'll be helping to change the lives of the most vulnerable children in the UK.
Last year, we helped more than 687,000 children and families across the UK. From direct work in communities to national campaigning, we are focused on making sure every child has a safe and happy childhood, and the foundations they need to thrive.
Why Action for Children?
Working here is more than a job. Everyone in the Action for Children family is passionate about protecting and supporting children. It's the sense of purpose that drives us every single day. Because we know that, when we work together, we can make a huge difference to bring lasting improvements to vulnerable children's lives.
A bit about the role
The NI Regional Young Carers Service is a long-established project providing vital support to young carers aged 8-18 years and their families across the Belfast, southeastern, and southern Trust areas. Each year we work with over 300 young carers, offering one‑to‑one support, group activities, and programmes designed to improve wellbeing and strengthen family resilience.
We are seeking a motivated and compassionate Service Coordinator who understands the unique challenges faced by young carers in Northern Ireland. This is an exciting opportunity to lead a dedicated team of practitioners, ensuring the delivery of a high‑quality, impactful service to the young people and families we support.
How you'll help to create brighter futures
* By providing a high-quality service to children on a assessment of need and outcomes.
* By being responsible for the delivery of quality services, including operational and strategic planning and deployment of resources and to work with commissioners and other external bodies.
* By providing direct and line management of staff, applying appropriate policies and procedures, also sharing knowledge and experience through coaching and mentoring techniques.
* By delivering a safe and positive work and service environment through compliance with all safeguarding, safer recruitment, health and safety policy and procedure.
Let's talk about you
Ideally you will have:
* Social Work degree is a pre‑requisite for this role.
* Proven experience of managing services for children and young people.
* Sound knowledge of Safeguarding Children and Young People.
* Experience of supervising staff.
* Strong relationship building skills with partners.
* Access to a car and full driving licence is necessary for this role.
Contact
Contact: recruitmentservice@actionforchildren.org.uk quoting reference 12939.
Closing date
Closing date: Thursday 16th April 2026.
Interviews will be conducted week commencing 20th April 2026 face to face.
Please note we are unable to offer visa sponsorship for this role.
There are five sections to complete: Personal Details, CV, Supporting Statement & Information, Equality & Diversity, Submission & Declaration.
Talent Pool
We know talent when we see it. But sometimes we find the right person but not for the right job. We'd love to keep your details for when the right job comes up. Let us know if you'd rather we didn't.
To be eligible for this position you must complete an Access Ni Enhanced Disclosure.
Having a criminal record will not necessarily be a bar to obtaining a position.
A copy of the Access Ni Code of Practice can be found here.
Policies on Recruitment of Ex-Offenders & Access Ni Disclosure Handing Policy are also available on demand.
Diversity, equality and inclusion
At Action for Children, we're dedicated to building a diverse, inclusive, and authentic workplace.
We actively encourage applications from Black, Asian & Minority Ethnic and disabled candidates as they are under‑represented within Action for Children. We want to take deliberate and purposeful action to ensure equal opportunity to all groups in society and for Action for Children.
Male staff are under‑represented within our Children Service roles. We would like to encourage more male applicants for our Children Service roles.
Don't meet every single requirement?
If you're excited about this role but your experience doesn't align perfectly with the job description, we'd love you to apply anyway. You might just be the perfect person for this role, or another role within the Action for Children family.
Want to know more about Action for Children?
Find us on Linkedin, Facebook or YouTube to get to know us better.
Job Description
See below for further information about working with us:
Action for Children Employee Benefits
AfC Commitment Statement
Action for Children Northern Ireland Booklet
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