VANRATH are thrilled to be assisting a leading Professional Services company with the recruitment of a Planner & Administrator. Fantastic company to work in, one of the best company cultures in NI and opportunities for progression. Shifts are held over Monday to Friday. No weekend working. Permanent position. This role will be based at the company's Newtownabbey office. This role also offers growth opportunities. Salary Fully Negotiable other Fantastic Additional Benefits (Top Company) & Progression Opportunities Responsibilities Be the initial point of contact for tenants for urgent, routine and adaption works Scheduling customer appointments and creating events Notifying customers on planned arrival of workers Assigning jobs to relevant trade/department within the required job category via computer communication whilst considering cost, customer service and resource availability Raising survey events on new COTs, Adaptions and Response jobs Monitoring progress of all jobs to ensure all scheduled works are completed and PDAs completed correctly Liaise with administration team, supervisor and management to answer queries and review works in progress. Liaise daily with client district maintenance officers/administrators Monitoring of required completion dates, ensuring they are meet, or extension requested were required Dealing with queries and complaint resolution Maintaining standards and processes to reach KPI targets. The Ideal Person IT literate, proficient in Microsoft Office Previous experience of scheduling/ logistics Experience in customer service and customer excellence Preferred Experience operating within a face paced construction industry with a focus toward housing maintenance A Degree / HND in a related discipline For further information on this opportunity, or any other jobs in Belfast or wider Northern Ireland, please apply via the link below or contact Jack Groves via Vanrath in the strictest confidence. My experience working with Vanrath was simply outstanding. From the moment I contacted them, their professionalism and dedication were evident. Working closely with Suzanne Lowry was a delight; she guided me throughout the hiring process with support and genuine care. I highly recommend Vanrath. My experience with Vanrath was nothing short of superb Ethan Boylan was efficient, courteous and extremely capable in his dealings with me. The whole journey from application to employment was delivered in a timely and professional manner. I can highly recommend Vanrath and in particular, Ethan Boylan for anyone currently seeking employment. My experience of Vanrath has been very positive. They are a very professional organisation and all the staff I came across were extremely helpful and polite regardless of what my query or concerns were. Fantastic service. Chanel was one of the most helpful and communicative people I have ever encountered. Skills: Planner Scheduler admin administrator customer service housing property Benefits: Fantastic Benefits Package