Job Description We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. We are looking for a Media Coordinator to join the Media Logistics team within Content Services, the central point of all content processing across Sky’s linear, VOD and OTT platforms. The Media Coordinator sits at the center of all content processing across Sky’s linear, VOD and OTT platforms delivering the content our customers love. Acting as the focal figure for content operations, you will proactively manage long form and short form materials throughout Sky’s Broadcast system, adhering to TX critical deadlines. The Media Coordinator will oversee the end-to-end process for all content processing at Sky, from coordinating ordering and delivery of materials from studios and distributors, through to managing the delivery of all content across Sky Q, Sky Glass, Sky Go and Now TV. What You'll Do Handling delivery of Sky’s flagship Entertainment, Cinema and Sport content Coordinating on time delivery of linear and on demand content, working closely with many areas across Sky such as Planning, Scheduling and Playout Responsible for building and maintaining internal and external relationships with various clients, studios and distributors Act as first line of support for Sky’s MAM system for over 3000 staff members in production teams across Sky and play a critical role in the sourcing, storage and archiving of media. Play a pivotal role in major projects, representing the department and wider business areas, ensuring that the customer is at the central point of all work being carried out. Rotation of responsibilities within the department to ensure you are always learning and developing your skills What You'll Bring A high level of customer service and client focus Ability to demonstrate clear and concise communication skills with colleagues and customers alike Strong organisational skills to deal with and prioritise your daily workload The ability to assess, maintain and develop own performance and aid the team performance objectively against agreed productivity and quality targets Flexibility to work a shift pattern including weekends and night shifts Previous experience with media management or within a broadcast Media environment is highly advantageous The shift pattern is a 5-week rotation with Week 1: 07:00-15:30 M-F, Week 2: 11:30-20:00 M-F, Week 3: 09:00-17:30 M-F, Week 4: 09:00-17:30 MTWFSS, and Week 5: 09:00-17:30 TWTF. Team Overview Our Content Technology and Innovation team delivers high-quality content to living rooms across the country. With 25,00 colleagues, we combine our strategic insights, engineering know-how and operational excellence to make sure we use the best and most innovative technologies to create and distribute our award-winning content. The Rewards There's one thing people can't stop talking about when it comes to : the perks. Here’s a taster: Access to free NOW, for streaming all your favourite shows A generous pension package Private healthcare Discounted mobile and broadband Inclusion & How You'll Work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We’ve embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You’ll find out more about what hybrid working looks like for your role later on in the recruitment process. Osterley Your office space: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There’s also plenty of bike shelters and showers. On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It’s a place where you can explore what if, how far, and what next. But better doesn’t stop at what we do, it’s how we do it, too. We embrace each other’s differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we’ll back you all the way. Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.