One of my local government clients is seeking a dedicated Accommodation Officer to join their Housing Needs Service. This is a vital role supporting households in temporary accommodation and guiding them through the journey toward long-term housing solutions.
Key Responsibilities:
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Secure appropriate accommodation for single individuals and families in line with policy and statutory requirements.
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Conduct suitability assessments and monitor bidding activity.
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Liaise with internal teams, housing providers, and external agencies to secure appropriate housing placements.
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Complete Housing Benefit forms and refer residents to relevant support services.
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Conduct tenancy checks and investigate cases of sub-letting, abandonment, or misuse.
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Promote the transition from emergency to more stable accommodation, reducing use of high-cost temporary options.
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Respond to customer queries, complaints, and represent the council in legal matters when necessary.
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Maintain accurate records and contribute to performance reporting and policy improvement.
Ideal Candidate:
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Previous experience in housing needs, temporary accommodation, or homelessness prevention within a local authority or public sector setting.
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Strong knowledge of the Homelessness Reduction Act, housing legislation, and suitability criteria.
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Ability to manage complex caseloads, work under pressure, and resolve sensitive issues with empathy and professionalism.
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Excellent communication and stakeholder management skills.
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Proficient in case management systems and MS Office.
If interested in this role please send your CV to Lee-Jaun at Coyle Personnel Ltd