LOCATION: LONDON, UNITED KINGDOM (FLEXIBLE WORKING ARRANGEMENTS).
About Access Infinity
Access Infinity is a global, rapidly growing, pricing and market access business combining category-defining Digital/AI Solutions and expert Consultancy Services to help the world's largest pharma and biotech companies bring their products to market. We have offices in London, Manchester and Hyderabad and are experiencing rapid growth as we continue to transform and simplify market access for pharmaceutical organisations globally. Our clients include the most influential names in pharma including GSK, Lilly, BMS, Astra Zeneca, Johnson & Johnson, Pfizer, and Amgen.
The role
We are seeking a highly motivated candidate for the Office Administrator role who will oversee administrative tasks, support various departments, and ensure our workplace remains organized and productive. This role requires strong organisational skills, excellent communication, and a proactive attitude.
Responsibilities
Office Management:
* Ensure the office runs smoothly day-to-day
* Keep the office tidy and organized
* Order office supplies and snacks/drinks for team events
* Liaise with office space providers when issues arise
Travel & Accommodation:
* Book hotels for conferences, events, and team visits to London
* Assist with travel arrangements for staff
Events & Socials:
* Organise company offsites and the annual Christmas party (travel, accommodation, dietary needs, etc.)
* Support the Social Committee with regular team events
* Handle bookings, deposits, and event logistics
Equipment Management:
* Keep track of all office and employee equipment
* Arrange repairs or replacements as needed
Onboarding New Starters:
* Prepare offer letters and employment contracts
* Set up equipment and office access
* Add new joiners to payroll, HR systems, and time tracking tools
* Monitor probation periods and take necessary follow-up actions
Employee Support & HR Admin:
* Respond to staff queries (e.g. laptop issues, leave requests, proof of employment letters)
* Maintain up-to-date HR records and systems
* Run monthly leave reports and manage carry-over process
* Prepare official letters (e.g. promotions, salary increases, end of probation)
* Support performance review processes
Health Insurance:
* Manage health insurance enrolment, renewals, and employee changes
* Support staff with insurance-related queries
Client & Internal Surveys:
* Send post-project surveys to clients and compile feedback
Finance & Payments:
* Process 5–50 payments per week
* Manage expense claims and reimbursement system
* Track payment requests and resolve any payment issues
General Support:
* Provide admin support to all team members—from partners to new joiners—as needed
About you
* Welcome experience in an administrative or office management role
* Proficiency in MS Office Suite (Word, Excel, Outlook)
* Excellent written and verbal communication skills
* Strong attention to detail and organizational skills
* Ability to multitask and prioritise tasks effectively
* Positive attitude and professional demeanour
What we offer
* Private health insurance
* Opportunities for growth and development
* Supportive and collaborative work environment
* Flexible Working: Hybrid working with offices in London and Manchester
* Competitive Salary: A package that reflects your experience, skills and location
How to apply
Email your CV and cover letter to with the role title in the subject line.