Wise May are looking for a collaborative Insurance Operations Assistant with current experience working in the London Market Insurance industry to join a leading Underwriting business. As an Insurance Operations Assistant you will be responsible for providing operational support across a range of departments including Claims and Underwriting.
This is a full time, permanent role, with hybrid working and the hours are 9am-5pm.
Insurance Operations Assistant duties and responsibilities:
* Perform accurate and timely risk and aggregate data entry into the company's key systems.
* Conduct quality control checks on risk and aggregate data to ensure completeness, accuracy and compliance with internal standards. Identify and resolve discrepancies and queries, escalating where appropriate.
* Process and validate USM (Underwriting Signing Messages) and SCM (Signing & Claims Messages) in line with SLAs, investigate and resolve message failures, exceptions and queries.
* Provide Operational support to Underwriting teams, ensuring efficient processing of transactions.
* Actively contribute to a continuous improvement culture and identifying opportunities to improve process efficiencies, accuracy and control.
* Work confidently alongside Underwriting teams and building stakeholder relationships.
Insurance Operations Assistant key skills and experience required:
* Previous experience of working in the Insurance industry is essential for this position.
* Demonstrable experience of working in the London Market Insurance sector providing operational support.
* Demonstrates practical knowledge of delegated authority and open market business and understands the operational and contractual differences.
* Good organisational skills, manages own time well and prioritises workload independently whilst considering the workloads of the whole team.
* Effective relationship management and stakeholder engagement skills, confident in engaging with colleagues across different business departments.
* Strong analytical skills, with a high degree of accuracy and attention to detail.
Benefits
* Excellent pension scheme
* Private medical insurance
* Life assurance
* Season ticket loan
* Hybrid working
* Annual discretionary bonus
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