Overview
Logistics Coordinator
Location: Stockton-on-Tees
Salary: £26,000 - £28,000 per annum plus bonus
Hours: Monday – Friday 09:00am – 17:00pm
Type: Permanent
Imperial Professionals are working exclusively with a global organisation based in Teesside who are looking to appoint a Logistics Coordinator on a full-time permanent basis.
Duties
* Planning shipments based on product availability and customer requests
* Process and create necessary documentation, i.e. COO, SASO etc. for destination purposes
* Enter order details (e.g. vendors, quantities, prices) into internal and external systems and databases
* Keep track of freight, warehouse, transport and supply management systems
* Keep track of quality, warranty, stock levels, delivery times, transport costs and efficiency
* Coordinate with warehouse staff to ensure proper storage
* Resolve any arising problems or complaints in a timely manner
* Keep internal and external customers updated on progress relating to their orders and deliveries from start to finish
* Prioritise own workload and demand against the business targets
* Maintain updated records of purchased products, delivery information and invoices
* Review, maintain and identify improvement and efficiency of logistics processes
* Maintain a good relationship with our current forwarders whilst also creating new relationships with future suppliers
* Maintain metrics and analyse data to assess performance and implement improvements
* Meet measurable KPI targets
* Comply with laws, regulations, and ISO requirements
* Actively live and instil our company values: customer centric, appreciation, integrity, reliability, respect, responsibility.
* Ensure the delivery of quality customer service
* Follow health, safety and environmental guidelines and procedures in respect of personal and department activities.
* To carry out any other reasonable duties which are within the employee’s skills and abilities when requested
Requirements
* Demonstrable experience of working in a customer service or business to business role and delivering excellent standards of service
* Demonstrable experience of working in a Logistic specific environment or role
* Knowledge of specific documentation required for international transport
* Excellent written and verbal communication skills
* Excellent ability to work accurately and with attention to detail
* For more information about this exciting opportunity please get in touch with Imperial Recruitment Group
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