Main duties of the job
To oversee and direct line management of Complex Care Managers within the allocated portfolios of services.
To be the operational lead for Mental Health.
To ensure that services within the portfolio are meeting the organisations KPIs around quality, compliance and performance.
Support the implementation of new services and referrals while working closely with the Business development team.
Keep informed of legislative and policy changes to improve working practices and help inform the strategy.
Lead on innovation relevant to CQC services.
Develop and maintain strong effective partnership working with internal and external stakeholders.
To deputise for the function of the Director of Operations during their absence, while, at all times, supporting the decisions made by the Director of Operations.
Maintain excellent knowledge of current CQC regulations, health and social care legislation and regulatory requirements.
Maintain a supportive critical friend role when reviewing internal audits and monitoring visits to ensure that Time4Us team ethos is encouraged to deliver continuous improvement.
To ensure that Time 4 U achieves a minimum Good CQC rating.
Deliver training to staff across the organisation when required, demonstrating excellent presentation and communications skills.
The Area Service manager is expected to maintain an on-call facility and to cover holiday or sickness of colleagues.
Qualifications
* NVQ Level 5 in Health and Social care or equivalent experience
* Experience in Mental Heath Social care services
Experience
* Experience managing supported living services
* Managing a portfolio of services
Benefits
* a company car
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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